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Knowledge Base
Stayntouch Support: Helpdesk
Helpdesk Articles
21
Helpdesk Videos
6
Helpdesk User Manuals
3
Solutions / FAQ
2
Welcome to Stayntouch
Product Overview
8
Stayntouch 2.0
Introduction
2
Stayntouch Internet Booking Engine (IBE)
3
Stayntouch Channel Manager
1
Stayntouch Pay
6
Internet Booking Engines (IBE)
External Internet Booking Engines (IBE)
4
New Features
New Features
6
Features In Pilot
1
Self-Guided Training
Overview
1
Modular Configuration Training Videos
47
Modular User Training Videos
68
Guest Mobility Training Videos
7
Guest Kiosk Training Videos
5
Configuration Training
Configuration Training #1
22
Configuration Training #2
19
Configuration Training #3
4
Stayntouch Guest Mobility
2
Stayntouch Guest Kiosk
9
User Training
Reservations/Front Desk User Training #1
19
Front Desk User Training #2
24
Finance User Training
9
Housekeeping User Training
5
Management User Training
5
Night Audit User Training
4
Revenue Management User Training
3
Stayntouch User Training Guide
Stayntouch User Training Guide
36
Report Guides
Standard Reports
1
Scheduled Reports
33
Scheduled Exports
22
Custom Exports
1
Stayntouch PMS Webinar Series
Configuration Webinars
6
User Training Webinars
7
Stayntouch Release Notes
Stayntouch PMS
113
Release Webinars
58
Videos
How-To Videos
5
Webinar Recordings
19
Onboarding & Training Guides
Onboarding
9
Training Guides
1
Stayntouch PMS
Action Manager
1
Billing
17
Credit Cards and Transactions
16
Dashboard, Cards, and Search
14
End of Day
5
Error Messages
11
Exports
11
Financials
40
Group / Allotment Guide
29
Housekeeping
5
Rates
26
Rate Manager
3
Reports
40
Reservations
13
Restrict Post Toggle
1
Revenue Management
14
Room Diary
2
Rooms, Room Types, Room Status, & Queue
14
Suite/Component Rooms
1
Sell Limits
2
Contracts
1
Stayntouch PMS Hourly Functionality
Hourly/Day Use Articles
1
Stayntouch Guest Mobility: Guest Initiated Check-in, Check-out, & More!
Stayntouch Guest Mobility Articles
25
Stayntouch Guest Mobility Videos/Webinars
3
Stayntouch Guest Mobility Design Setup
1
Dynamic Email Templates
1
Stayntouch Guest Kiosk: Self-Service Terminal Located on Property
Workstations
12
Stayntouch Guest Kiosk Articles
19
Stayntouch Guest Kiosk Videos/Webinars
5
ID Scan Functionality
ID Scan Guides
3
Stayntouch PMS Overlay (INTERNAL USE ONLY)
Settings: Admin, Stationery, & More!
Access / Log into Stayntouch PMS / Create User / User Lockout
13
Chain Admin/Webhooks
6
Glossary
1
Guest Likes for Room Features and Preferences
1
Hotel Settings
6
Invoice Setup
3
Promos & Upsells
2
Registration Card: Setup & Printing
2
Stationery
12
Integrations
Keys
12
Payments
2
Back Office Interfaces
9
Other Integrations
32
Introduction
1
CRS Integrations
CRS Overview
9
CRS Sync
11
General
7
Groups
2
Hierarchy Restrictions
5
Mapping
3
Sell Limits
4
Setup and Configuration
3
Integrations: API
Accounting
1
Benchmarking & Rate Shopping
2
Business Intelligence – Guest Data – Reporting
4
Building Management Systems
1
Customer Relationship Management (CRM)
5
Door Locks
4
Guest Communication & Hotel Phone Apps
12
Guest Services
5
Housekeeping
8
Parking
2
Payments & Credit Card Authorization Data
1
Point of Sale
11
Reputation Management Tools
3
Revenue Management Systems
8
Sales & Catering
6
Stayntouch Connect Booking Engines
1
Television & Phone Systems
4
Upselling/Reselling Platforms
6
Hardware/Software Solutions
Devices and Accessories
19
EMV Documentation
3
Integrations – Hardware
1
Rover Service File
5
SFTP/FTP
2
Customer Specific Content