Knowledge Base

Helpdesk Articles 21

Helpdesk Videos 6

Helpdesk User Manuals 3

Solutions / FAQ 2

Product Overview 8

Introduction 2

Stayntouch Internet Booking Engine (IBE) 3

Stayntouch Channel Manager 1

Stayntouch Pay 6

External Internet Booking Engines (IBE) 4

New Features 6

Features In Pilot 1

Overview 1

Modular Configuration Training Videos 47

Modular User Training Videos 68

Guest Mobility Training Videos 7

Guest Kiosk Training Videos 5

Configuration Training #1 22

Configuration Training #2 19

Configuration Training #3 4

Stayntouch Guest Mobility 2

Stayntouch Guest Kiosk 9

Reservations/Front Desk User Training #1 19

Front Desk User Training #2 24

Finance User Training 9

Housekeeping User Training 5

Management User Training 5

Night Audit User Training 4

Revenue Management User Training 3

Stayntouch User Training Guide 36

Standard Reports 1

Scheduled Reports 33

Scheduled Exports 22

Custom Exports 1

Configuration Webinars 6

User Training Webinars 7

Stayntouch PMS 113

Release Webinars 58

How-To Videos 5

Webinar Recordings 19

Onboarding 9

Training Guides 1

Action Manager 1

Billing 17

Credit Cards and Transactions 16

Dashboard, Cards, and Search 14

End of Day 5

Error Messages 11

Exports 11

Financials 40

Group / Allotment Guide 29

Housekeeping 5

Rates 26

Rate Manager 3

Reports 40

Reservations 13

Restrict Post Toggle 1

Revenue Management 14

Room Diary 2

Rooms, Room Types, Room Status, & Queue 14

Suite/Component Rooms 1

Sell Limits 2

Contracts 1

Hourly/Day Use Articles 1

Stayntouch Guest Mobility Articles 25

Stayntouch Guest Mobility Videos/Webinars 3

Stayntouch Guest Mobility Design Setup 1

Dynamic Email Templates 1

Workstations 12

Stayntouch Guest Kiosk Articles 19

Stayntouch Guest Kiosk Videos/Webinars 5

ID Scan Guides 3

Access / Log into Stayntouch PMS / Create User / User Lockout 13

Chain Admin/Webhooks 6

Glossary 1

Guest Likes for Room Features and Preferences 1

Hotel Settings 6

Invoice Setup 3

Promos & Upsells 2

Registration Card: Setup & Printing 2

Stationery 12

Keys 12

Payments 2

Back Office Interfaces 9

Other Integrations 32

Introduction 1

CRS Overview 9

CRS Sync 11

General 7

Groups 2

Hierarchy Restrictions 5

Mapping 3

Sell Limits 4

Setup and Configuration 3

Accounting 1

Benchmarking & Rate Shopping 2

Business Intelligence – Guest Data – Reporting 4

Building Management Systems 1

Customer Relationship Management (CRM) 5

Door Locks 4

Guest Communication & Hotel Phone Apps 12

Guest Services 5

Housekeeping 8

Parking 2

Payments & Credit Card Authorization Data 1

Point of Sale 11

Reputation Management Tools 3

Revenue Management Systems 8

Sales & Catering 6

Stayntouch Connect Booking Engines 1

Television & Phone Systems 4

Upselling/Reselling Platforms 6

Devices and Accessories 19

EMV Documentation 3

Integrations – Hardware 1

Rover Service File 5

SFTP/FTP 2