Knowledge Base

Helpdesk Articles 21

Helpdesk Videos 6

Helpdesk User Manuals 3

Solutions / FAQ 1

New Features 1

Modular Configuration Training Videos 48

Modular User Training Videos 68

Guest Mobility Training Videos 7

Guest Kiosk Training Videos 4

Configuration Training #1 22

Configuration Training #2 22

Configuration Training #3 5

Stayntouch Guest Mobility 2

Stayntouch Guest Kiosk 9

Reservations/Front Desk User Training #1 19

Front Desk User Training #2 29

Finance User Training 10

Housekeeping User Training 7

Management User Training 11

Night Audit User Training 4

Revenue Management User Training 23

Configuration Webinars 6

User Training Webinars 7

Stayntouch Cloud PMS 105

Release Webinars 50

How-To Videos 5

Webinar Recordings 19

Onboarding 8

Training Guides 1

Action Manager 1

Billing 16

Credit Cards and Transactions 15

Dashboard, Cards, and Search 14

End of Day 5

Error Messages 9

Exports 11

Finances 39

Group / Allotment Guide 29

Housekeeping 5

Rate Guide 26

Rate Manager 3

Reports 42

Reservations 13

Restrict Post Toggle 1

Revenue Management 14

Room Diary 2

Rooms, Room Types, Room Status, & Queue 13

Suite/Component Rooms 1

Sell Limits 2

Contracts 1

Stayntouch Guest Mobility Articles 24

Stayntouch Guest Mobility Videos/Webinars 3

Stayntouch Guest Mobility Design Setup 1

Dynamic Email Templates 1

Workstations 13

Stayntouch Guest Kiosk Articles 17

Stayntouch Guest Kiosk Videos/Webinars 5

Stayntouch Internet Booking Engine (IBE) 1

External Internet Booking Engines (IBE) 4

Access / Log into Stayntouch Cloud PMS / Create User / User Lockout 14

Chain Admin/Webhooks 5

Glossary 1

Guest Likes for Room Features and Preferences 1

Hotel Settings 7

Invoice Setup 3

Promos & Upsells 2

Registration Card: Setup & Printing 2

Stationery 12

Keys 12

Payments 2

Back Office Interfaces 9

Other Integrations 30

Introduction 1

CRS Overview 9

CRS Sync 10

General 7

Groups 2

Hierarchy Restrictions 5

Mapping 3

Sell Limits 4

Setup and Configuration 3

Benchmarking 1

BI - Guest Data - Reporting 3

Customer Relationship Management (CRM) 4

Door Locks 2

Guest Communication & Hotel Phone Apps 10

Guest Services 9

Payments & Credit Card Authorization Data 1

Point of Sale 9

Revenue Management Systems 1

Rover Connect Booking Engines 1

Room Upsell Options 4

Sales & Catering 6

Television & Phone Systems 4

Devices and Accessories 19

Door Lock Systems 1

EMV Documentation 3

Rover Service File 5

SFTP/FTP 4

Stayntouch Cloud PMS App and Download Process 2