Knowledge Base

Helpdesk Articles 18

Helpdesk Videos 4

Helpdesk User Manuals 4

Solutions / FAQ 1

New Features 2

Modular Configuration Training Videos 53

Modular User Training Videos 68

Configuration Training #1 21

Configuration Training #2 22

Configuration Training #3 5

StayNTouch Guest Mobility 2

StayNTouch Guest Kiosk 3

Reservations/Front Desk User Training #1 19

Front Desk User Training #2 29

Finance User Training 10

Housekeeping User Training 7

Management User Training 11

Night Audit User Training 4

Revenue Management User Training 23

Configuration Webinars 6

User Training Webinars 7

StayNTouch Cloud PMS 99

Release Webinars 43

Best Practices 3

How-To Videos 35

Webinar Recordings 19

Onboarding 8

Training Guides 1

StayNTouch Guest Mobility Articles 23

StayNTouch Guest Mobility Videos/Webinars 5

StayNTouch Guest Mobility Design Setup 1

Dynamic Email Templates 2

Workstations 13

StayNTouch Guest Kiosk Articles 17

StayNTouch Guest Kiosk Videos/Webinars 5

Billing 16

Credit Cards and Transactions 13

Dashboard, Cards, and Search 15

End of Day 5

Error Messages 9

Exports 5

Finances 39

Group / Allotment Guide 32

Housekeeping 14

Rate Guide 32

Rate Manager 3

Report Guide 46

Reservations 15

Restrict Post Toggle 1

Revenue Management 14

Room Diary 5

Rooms and Room Types 11

Suite/Component Rooms 1

Add-Ons 1

Check-In 10

Check-Out 4

Credit Cards, Transactions, and Billing 8

Dashboard and Stay Card 12

Functionality Guide 3

Opera Web Services 1

Rooms, Room Types, Room Status, and Queue 5

StayNTouch PMS Overlay Release Notes 23

StayNTouch PMS Overlay Videos 1

Access / Log into StayNTouch Cloud PMS / Create User / User Lockout 14

Chain Admin/Webhooks 5

Glossary 1

Guest Likes for Room Features and Preferences 1

Hotel Settings 7

Invoice Setup 3

Promos & Upsells 2

Registration Card Setup 4

Stationery 13

Keys 12

Payments 2

Back Office Interfaces 9

Other Integrations 31

Introduction 1

CRS Overview 9

CRS Sync 10

General 7

Groups 2

Hierarchy Restrictions 4

Mapping 3

Sell Limits 4

Setup and Configuration 3

BI - Guest Data - Reporting 3

Door Locks 2

Guest Communication & Hotel Phone Apps 10

Guest Services 7

Payments & Credit Card Authorization Data 1

Point of Sale 7

Rover Connect Booking Engines 3

Room Upsell Options 4

Sales & Catering 6

Television & Phone Systems 4

Devices and Accessories 17

Door Lock Systems 1

EMV Documentation 3

Rover Service File 4

SFTP/FTP 4

StayNTouch Cloud PMS App and Download Process 2