Knowledge Base

Helpdesk Articles 24

Helpdesk Videos 9

Helpdesk User Manuals 3

Solutions / FAQ 6

Product Overview 11

Introduction 2

Stayntouch Internet Booking Engine (IBE) 12

Stayntouch Channel Manager 3

Stayntouch Pay 15

Stayntouch UpsellPRO 3

New Features 31

Features In Pilot 3

Overview 1

Modular Configuration Training Videos 49

Modular User Training Videos 79

Guest Mobility Training Videos 7

Guest Kiosk Training Videos 6

Allowances Training Videos 11

Stayntouch Auto-Configurator Tool 1

Configuration Training #1 23

Configuration Training #2 19

Configuration Training #3 4

Stayntouch Guest Mobility 2

Stayntouch Guest Kiosk 9

Reservations/Front Desk User Training #1 20

Front Desk User Training #2 23

Finance User Training 10

Housekeeping User Training 5

Management User Training 5

Night Audit User Training 4

Revenue Management User Training 3

Stayntouch Functional How-To Library 31

Kurze System Überblick Auf Deustch 5

Stayntouch User Training Guide 36

Standard Reports 1

Scheduled Reports 36

Scheduled Exports 22

Custom Exports 1

Configuration Webinars 6

User Training Webinars 7

Office Hours 3

Stayntouch PMS 149

Release Webinars 84

Release Notes Highlights (1-Page Summaries) 19

How-To Videos 5

Onboarding 9

Training Guides 1

Action Manager 1

Allowances 1

Billing 24

Contracts 2

Credit Cards & Transactions 16

Dashboard, Cards, & Search 18

End of Day 5

Error Messages 8

Exports 8

Financials 38

Groups & Allotments 32

Housekeeping 5

Rates 28

Rate Manager 3

Reports 22

Reservations 21

Restrict Post Toggle 1

Revenue Management 15

Room Diary 2

Rooms, Room Types, Room Status, & Queue 16

Sell Limits 2

Suite/Component Rooms 1

Did You Know? 11

Hourly/Day Use Articles 2

Stayntouch Guest Mobility Articles 16

Stayntouch Guest Mobility Videos/Webinars 3

Stayntouch Guest Mobility Design Setup 1

Dynamic Email Templates 1

Workstations 12

Stayntouch Guest Kiosk Articles 18

Stayntouch Guest Kiosk Videos/Webinars 5

ID Scan Guides 4

Access / Log into Stayntouch PMS / Create User / User Lockout 16

Chain Admin/Webhooks 6

Glossary 1

Guest Likes for Room Features and Preferences 1

Hotel Settings 8

Invoice Setup 3

Promos & Upsells 2

Registration Card: Setup & Printing 3

Stationery 14

Devices and Accessories 4

EMV Documentation 2

SFTP/FTP 2

General 14

Accounting 1

Business Intelligence – Guest Data – Reporting 11

Building Management Systems 6

Call Center/Contact Center 1

Customer Relationship Management (CRM) 15

Door Locks 5

Government Guest Reporting 10

Guest Communication 19

Guest Journey 1

Guest Services 1

Guest Technology 7

Housekeeping 14

Internet Booking Engines 5

Kiosks 1

Lost & Found 1

Parking 6

Payments & Credit Card Authorization Data 1

Point of Sale 14

Reputation Management Tools 6

Revenue Management Systems 18

Sales & Catering 10

Security Screening 1

Spa Integrations 2

Upselling/Reselling Platforms 9

Waitlist Solutions 1

WiFi, Television, & Phone Systems 14

General Back Office Information 1

AccountView Back Office 1

Hogia Back Office 1

M3 Back Office 8

General CRS Information 10

Cubilis CRS 1

D-EDGE CRS 1

iHotelier/TravelClick CRS 8

Pegasus CRS 5

SiteMinder CRS 6

STAAH CRS 1

SynXis CRS 9

Vertical Booking CRS 3

Windsurfer CRS 7

General Comtrol Information 7

Movie/Pay TV/VOD 1

PBX/PABX 1

QuickText 1

GMS CRM 2

Salesforce CRM 1

General Door Lock/Key Information 3

Ariane 1

Dormakaba 1

Saflok 5

SALTO 3

Ving 1

Givex 4

Lightspeed POS 6

Squirrel POS 1

Toast POS 2

Alice 1

Benchmarking Alliance 2

Clairvoyix 2

Fairmas 1

HQ Revenue 1

Medallia Exports 1

Omniboost Back Office integrations 2

Owner Relations 1

ProfitSword 1

Stash Hotel Rewards 1

TravelMedia Group (TMG) 1

Hotel Investor Apps (HIA) 1

Duetto RMS 6

Delphi 3