Applies to:          Stayntouch PMS          

Enseo

Enseo is one of the fastest growing technology service providers in the United States, offering solutions in hospitality, education, senior living, and healthcare. Enseo has the platform, teams, tools, and resources to adapt and keep hotels and businesses moving forward. Enseo is renowned for delivering sustainable products and services, including in-room entertainment, high-speed internet, energy management and room control (IoT), MadeSafe® employee safety system, and a suite of associate and guest health and safety products. 

KEY PRODUCTS

In-Room Entertainment

The most popular streaming apps/OTTs, linear HDTV, customized branding, on-screen hotel directory, and add-on apps. Powered by CORE, this same system has the capability to supercharge your hotel technology experience.

Room Controls 

Turn any room into a smart room with managed smart devices. Guests control lights, shades, thermostat, and more from the comfort of the TV, phone, or connected thermostat. Plus, connected rooms can save 15-20% in energy costs per room.

Managed WiFi

Wireless access points deployed inside rooms, lobbies, gyms, outdoors—wherever reliable high speed internet is required. With tiered access levels and tools to manage and charge for conference connections, Enseo’s Managed WiFi solution provides both reliable internet and potential revenue streams.

API USAGE

• GET/hotels – Setup stage only
• GET/rooms – Setup stage only + in case of new rooms or room types
• GET/reservations/{id} – Following webhook events
• POST/reservations/{id}/check_out – Video check-out
• For Enseo to receive data from Stayntouch PMS, the following URLs must be used:
  • For pms.stayntouch.com: Auth URL: https://api.stayntouch.com/connect + Base URL: https://api.stayntouch.com
  • For pms.us.stayntouch.com: Auth URL: https://api.us.stayntouch.com/connect + Base URL: https://api.us.stayntouch.com
• In addition, if necessary, if room numbers begin with a leading "0", Enseo can make the updates on their end.

WEBHOOK USAGE

One endpoint for the vendor only: https://api.enseosupport.com/einterface/stayntouch

• Check-In
• Reverse Check-In
• Check-Out
• Reverse Check-Out
• Room Move

GENERATING OAUTH KEYS

• Stayntouch Implementations or CSM will generate API OAuth keys.
• Enseo requires the following Stayntouch Connect API credentials:
  • client_id
  • client_secret
  • hotel_id