Knowledge Base

Helpdesk Articles 24

Helpdesk Videos 9

Helpdesk User Manuals 3

Solutions / FAQ 3

Product Overview 9

Introduction 2

Stayntouch Internet Booking Engine (IBE) 12

Stayntouch Channel Manager 2

Stayntouch Pay 11

New Features 14

Overview 1

Modular Configuration Training Videos 49

Modular User Training Videos 78

Guest Mobility Training Videos 7

Guest Kiosk Training Videos 6

Allowances Training Videos 11

Configuration Training #1 23

Configuration Training #2 19

Configuration Training #3 4

Stayntouch Guest Mobility 2

Stayntouch Guest Kiosk 9

Reservations/Front Desk User Training #1 20

Front Desk User Training #2 23

Finance User Training 10

Housekeeping User Training 5

Management User Training 5

Night Audit User Training 4

Revenue Management User Training 3

Stayntouch User Training Guide 36

Standard Reports 1

Scheduled Reports 35

Scheduled Exports 21

Custom Exports 1

Configuration Webinars 6

User Training Webinars 7

Stayntouch PMS 140

Release Webinars 76

Release Notes Highlights (1-Page Summaries) 10

How-To Videos 5

Onboarding 9

Training Guides 1

Action Manager 1

Billing 22

Contracts 2

Credit Cards & Transactions 16

Dashboard, Cards, & Search 14

End of Day 5

Error Messages 8

Exports 8

Financials 38

Groups & Allotments 32

Housekeeping 5

Rates 27

Rate Manager 3

Reports 21

Reservations 18

Restrict Post Toggle 1

Revenue Management 13

Room Diary 2

Rooms, Room Types, Room Status, & Queue 15

Sell Limits 2

Suite/Component Rooms 1

Hourly/Day Use Articles 2

Stayntouch Guest Mobility Articles 16

Stayntouch Guest Mobility Videos/Webinars 3

Stayntouch Guest Mobility Design Setup 1

Dynamic Email Templates 1

Workstations 12

Stayntouch Guest Kiosk Articles 20

Stayntouch Guest Kiosk Videos/Webinars 5

ID Scan Guides 4

Access / Log into Stayntouch PMS / Create User / User Lockout 13

Chain Admin/Webhooks 5

Glossary 1

Guest Likes for Room Features and Preferences 1

Hotel Settings 6

Invoice Setup 3

Promos & Upsells 2

Registration Card: Setup & Printing 3

Stationery 12

Devices and Accessories 4

EMV Documentation 2

Rover Service File 5

SFTP/FTP 2

General 12

Accounting 1

Business Intelligence – Guest Data – Reporting 6

Building Management Systems 5

Customer Relationship Management (CRM) 8

Door Locks 4

Government Guest Reporting 10

Guest Communication 17

Guest Journey 1

Guest Services 2

Guest Technology 5

Housekeeping 14

Internet Booking Engines 6

Kiosks 1

Parking 4

Payments & Credit Card Authorization Data 1

Point of Sale 13

Reputation Management Tools 4

Revenue Management Systems 13

Sales & Catering 10

Security Screening 1

Upselling/Reselling Platforms 8

WiFi, Television, & Phone Systems 9

General Back Office Information 1

AccountView Back Office 1

Hogia Back Office 1

M3 Back Office 7

General CRS Information 10

Cubilis CRS 1

D-EDGE CRS 1

iHotelier/TravelClick CRS 8

Pegasus CRS 3

SiteMinder CRS 6

STAAH CRS 1

SynXis CRS 9

Vertical Booking CRS 3

Windsurfer CRS 7

General Comtrol Information 8

Movie/Pay TV/VOD 1

PBX/PABX 1

QuickText 1

GMS CRM 2

Salesforce CRM 1

General Door Lock/Key Information 3

Ariane 1

Dormakaba 1

Saflok 5

SALTO 3

Ving 1

Givex 4

Lightspeed POS 6

Squirrel POS 1

Toast POS 1

Alice 1

Benchmarking Alliance 1

Clairvoyix 2

Fairmas 1

HQ Revenue 1

Medallia Exports 1

Omniboost Back Office integrations 1

Owner Relations 1

ProfitSword 1

Stash Hotel Rewards 1

TravelMedia Group (TMG) 1

Hotel Investor Apps (HIA) 1

Duetto RMS 4

Delphi 2