Applies to: Stayntouch PMS
Akia.ai Guest Communication
Akia.ai offers a guest messaging and information platform to help hotels drive direct bookings and other items. Stayntouch needs to provide them with OAuth keys and set up webhooks for the hotel.
Please set up the following generic webhooks in Settings > Chain > Webhooks to the endpoint provided by the Akia.ai team.
- Create Guest
- Edit Guest
- New Reservation
- Edit Reservation
- Cancel Reservation
- NoShow Reservation
- Checked Out
- Room Move
- Reverse Checkout
- Reinstate Reservation
- Card Replaced
- Reverse Checkin
- Checkin Available
- Checkin Success
- Checkin Failed
- Checkout Available
- Pre Checkin Available
- Pre Checkin Success
- Pre Checkin Failure
- Room Assigned
- Room Status