Lynx

Lynx provides a PIN pad virtual key system for properties to use. The system works on a connected PIN pad. Lynx's system sends an email to the guest with the PIN pad instructions and adds a note to the reservation in the system that indicates the PIN code for the lock.

Below is a sample email from Lynx to a guest:

The hotel needs to contact their CSM or the Stayntouch Onboarding team to get this integration initiated.

There is a minimal set up on the Stayntouch side for this. Stayntouch needs to provide OAuth key data to the team and set up webhooks for the hotel.

Stayntouch will set up the following generic webhooks in Settings > Chain > Webhooks to the endpoint provided by the Lynx team.

Create Guest
Edit Guest
New Reservation
Edit Reservation
Cancel Reservation
No Show Reservation
Checked Out
Room Move
Reverse Check-Out
Reinstate
Check-In Success
Room Assigned

Once webhooks are set up, OAuth keys can be issued. Stayntouch will generate OAuth keys, and once the OAuth keys are created, Stayntouch will send them to Lynx.