Applies to:          Stayntouch PMS          

Change Existing Reservation To A Contracted Rate

To change an existing reservation to a contracted rate, please follow the steps below:

1. Click into the search bar on the dashboard that reads, "Search by Name, Group, Room No. or Confirmation No."

2. Locate the guest's reservation and select it.

3. Click the blue Company Card section to the right of the guest card (also identifiable by the skyscraper icon).

4. Click the Name or Access code field.

5. Search for the Company Card, and click the Company Card that has the contracted rate.

7. Click CHANGE TO CONTRACTED RATE.

8. If the Company Card has billing information attached, it will prompt you to APPLY TO RESERVATION or DON'T APPLY. Here, we'll select APPLY TO RESERVATION.

9. Click BOOK, and then the contracted rate will be applied to the reservation.