Heyhotel AI

Heyhotel AI developed an AI-powered voice and text guest communication platform that allows hotels to manage reservations, post charges, handle check-in, and fulfill in-stay service requests through multilingual AI agents across phone, WhatsApp, and web chat channels. The solution also provides analytics.

Pull availability, rates, reservations, guest, room, and billing data
Push reservations, reservation updates, cancellations, transactions, notes, room assignments, check-in

This integration can be used globally.

To activate this integration for your property, please contact Customer Support.

WEBHOOK USAGE

Create Reservation
Edit Reservation
Cancel Reservation
No Show Reservation
Reinstate Reservation
Reservation Revenue Update
Check-In Available
Check-In Completed
Check-In Failed
Reverse Check-In
Pre-Check-In Available
Pre-Check-In Success
Room Assignment Success
Checked-Out
Reverse Check-Out
Room Status
Room Move
Update Inventory

API USAGE

GET /hotels
GET /hotels/{id}/availability
GET /hotels/{id}/availability/room_rates
GET /hotels/{id}/room_types
GET /hotels/{id}/rates
GET /hotels/{id}/charge_codes
GET /hotels/{id}/addons
GET /hotels/{id}/cancellation_policies
GET /hotels/{id}/deposit_policies
GET /reservations
GET /reservations/{id}
GET /reservations/{id}/bills
POST /reservations
POST /reservations/{id}/confirm_letter
PUT /reservations/{id}
POST /reservations/{id}/cancel
POST /reservations/{id}/cancel_letter
POST /reservations/{id}/transactions
POST /reservations/{id}/pos_check_detail
POST /reservations/{id}/notes
POST /reservations/{id}/check_in
GET /room_types/{id}/available_rooms
PUT /reservations/{id}/assign_room

GENERATING OAUTH KEYS

Stayntouch Implementations will generate API OAuth keys to Heyhotel AI.
- client_id
- client_secret
- hotel_id
- API endpoints