SiteMinder Overview

Modified on: Thu, 25 Feb, 2021 at 1:03 PM

Applies to:       StayNTouch Cloud PMS    StayNTouch PMS Overlay

SiteMinder Overview


SiteMinder is a channel manager that connects to 400+ distribution channels. For a brief introduction, refer to this link.


Communication
1.5-way
  
Feature/Function 
Download Reservation (CRS to PMS) (Active/Inactive Option)YES
Upload Reservation (PMS to CRS) NO
Upload Inventory (Active/Inactive Option)YES
Upload Rate (Active/Inactive Option)YES
Upload Restriction (Active/Inactive Option)YES
Upload Group Block (PMS to CRS) NO
  
External Mappings 
CC/Payment TypeYES
Market SegmentYES
Source CodeYES
Add-On Codes (Packages) NO
  
Can Sync Individual Message Types vs. BulkYES
Message Type Sync: RateYES
Message Type Sync: InventoryYES
Message Type Sync: RestrictionYES
Message Type Sync: Reservation NO
Message Type Sync: GroupNO 
  
Defaults 
Default Rate CodeYES
Default Payment MethodYES
Default Booking OriginYES
Default Room TypeYES
Rate Type Amount to Use on Reservation Import (Before/After Tax)YES
  
Restrictions 
ClosedYES
Cosed to ArrivalYES
Closed to DepartureYES
Min LOSYES
Max LOSYES
Min Stay Through NO
Min Advance Booking NO
Max Advance BookingNO 
  
Hierarchy RestrictionsPILOT
House RestrictionsYES
Room Type RestrictionsYES
Rate RestrictionsYES
Rate Type Restrictions NO
  
Sell LimitsYES
Existing Reservation Data Push from CRS to PMSNO
Sync Company Profiles (allows defaulting of billing instructions for Expedia virtual cards etc.)YES

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