Applies to:          Stayntouch PMS          

Guestnet Web-App

Guestnet Web-App is a centralised information and digital guest directory.

All the guest’s facing information is available in one place—whether menus, daily schedules, wellness offers, or local recommendations.  The digital guest directory in the web app gives the guests comprehensive insights into everything the hotel and the surrounding area have to offer. With integrated destination data, the content stays up to date without any extra effort.

This integration can be used globally.

Main Advantages Of Solution:

• Sign up for activities directly through the web app.
• Easy booking of additional services
• Automated Notifications.
• Seamless integration with the PMS  that allows for automated emails to be sent to the guests. The guest login provides easy access to all relevant information and enables them to manage the booking of additional services.  This ensures timely delivery of important details and makes communication more efficient.

Supported Features:

• Displaying the guest’s information in Guestnet Web-App
• Displaying the reservation’s information in Guestnet Web-App
• Displaying the bill in Guestnet Web-App

Guestnet Web-App plans to enhance the integration in a second phase, which will include pre-check-in, pay by link, check-out, and posting transactions support—so moving from a 1-way integration to a 2-way integration.

This integration uses Stayntouch Connect APIs.

WEBHOOK USAGE

• Room Move
• Room Assigned
• New/Edit/Cancel Reservation
• No Show Reservation
• Edit Guest/Anonymize Guest Data
• Check-In Success/Reverse Check-In 
• Check-Out/Reverse Check-Out

API USAGE

• GET/hotels/{id}
• GET/reservations
• GET/reservations/{id}
• Get/Bills/{id}/invoices
• Get/hotels/{id}/charges_codes

OAUTH KEYS

• Stayntouch Implementations/CSM will generate API OAuth keys to Guestnet Web-App:
  • client_id
  • client_secret
  • hotel_id