Autohost

Autohost performs intelligent guest screening and automation. The integration automatically mitigates risk and protects properties by verifying that the guests are actually who they say they are. Autohost generates status on guest check; Stayntouch users need to check the status in the Autohost application.

Features:

Intelligent guest screening
Fraud and chargeback protection
Increase revenue opportunities
Automated trust and safety for scale

Information Available In Autohost Application:

Risk Color: Red, orange, yellow, green
Verified Status: Verified, review, approve, decline, pending
Guest Portal Completed: True, false

PMS SETUP

In Stayntouch PMS, activate the SECURITY SCREENING toggle from Settings > Reservations > Reservation Settings.

Updates made through Autohost will be shown on the stay card under ADDITIONAL DETAILS > SECURITY SCREENING.

API USAGE

GET/reservations/{id} – Based on webhook events
GET/guest/{id} – Based on webhook events
POST /reservations/{id}/external_reference – Using key: one of VERIFIED_STATUS, or GUEST_PORTAL_COMPLETED

WEBHOOK USAGE

All webhooks are used except Rates and Sell Limits.
Stayntouch will generate OAuth key for Authost.
Stayntouch Implementations will request API OAuth keys.
Once credentials are generated, Stayntouch will forward to Autohost.
Autohost requires the following Stayntouch Connect credentials:
- client_id
- client_secret
- hotel_id