Front Desk User Training #2
Front Desk User Training #2 contains the following: Room Diary; Check-In; Credit Card Check-In; Cash Check-In; Direct Bill Check-In With Upgrade; Process an Expedia Virtual Card Reservation; Print Keys; Change Room Assignment; Add a Credit Card to a Stay Card; Update Payment Method; Change a Guest on a Reservation; Likes; Manual End of Day (Refer to Night Audit User Training); Automatic End of Day (Refer to Night Audit User Training); Add a Charge; Split Charges; Check-Out; Early Departures; Update Payment at Check-Out; Check Out Discrepant Rooms; Refund a Payment; Update Housekeeping Room Status (Refer to Housekeeping User Training); Close the Cashier; Reports (Refer to Management User Training)
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How to Use the Room Diary Fri, 31 May, 2024 at 1:13 PM
Applies to: Stayntouch PMS How to Use the Room Diary To view the Room Diary, navigate to Front Desk > Room Diary. Please note...
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Check In A Guest Tue, 31 Oct, 2023 at 10:25 AM
Applies to: Stayntouch PMS Check In A Guest There are a couple ways to begin the check-in process in Stayntouch PMS. The first is by...
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Check In With A Credit Card Tue, 31 Oct, 2023 at 10:21 AM
Applies to: Stayntouch PMS Check In With A Credit Card To perform a credit card check-in, first navigate to the ARRIVALS section of ...
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Check In With Cash Thu, 3 Aug, 2023 at 10:08 AM
Applies to: Stayntouch PMS Check In With Cash To perform a cash check-in, first navigate to the ARRIVALS section of the dashboard. F...
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Check In A Guest: Direct Bill Mon, 13 Nov, 2023 at 7:54 AM
Applies to: Stayntouch PMS Check In A Guest: Direct Bill To check in a guest via direct bill, first pull up a reservation from the A...
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How to Print Keys Fri, 27 Oct, 2023 at 6:03 AM
Applies to: Stayntouch PMS How to Print Keys To print guest keys in Stayntouch PMS, navigate to the guest stay card. From the stay c...
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How to Change Room Assignment Mon, 30 Oct, 2023 at 11:06 AM
Applies to: Stayntouch PMS How to Change Room Assignment To change the room assignment for a stayover guest, begin by pulling up the...
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How to Make Changes to Room Assignment Mon, 30 Oct, 2023 at 11:27 AM
Applies to: Stayntouch PMS How to Make Changes to Room Assignment From the guest's stay card, selecting the ROOM section will pr...
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How to Add a Credit Card to a Stay Card Mon, 13 Nov, 2023 at 5:54 AM
Applies to: Stayntouch PMS How to Add a Credit Card to a Stay Card To add a credit card to a stay card in Stayntouch PMS, pull up a ...
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How to Update Payment Methods on a Stay Card Mon, 13 Nov, 2023 at 6:10 AM
Applies to: Stayntouch PMS How to Update Payment Methods on a Stay Card To update payment methods on a stay card, first navigate to ...