Front Desk User Training #2
Front Desk User Training #2 contains the following: Room Diary; Check-In; Credit Card Check-In; Cash Check-In; Direct Bill Check-In With Upgrade; Process an Expedia Virtual Card Reservation; Print Keys; Change Room Assignment; Add a Credit Card to a Stay Card; Update Payment Method; Change a Guest on a Reservation; Likes; Manual End of Day (Refer to Night Audit User Training); Automatic End of Day (Refer to Night Audit User Training); Add a Charge; Split Charges; Check-Out; Early Departures; Update Payment at Check-Out; Check Out Discrepant Rooms; Refund a Payment; Update Housekeeping Room Status (Refer to Housekeeping User Training); Close the Cashier; Reports (Refer to Management User Training)
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How to Change a Guest Card Associated With a Reservation Fri, 27 Oct, 2023 at 6:08 AM
Applies to: Stayntouch PMS How to Change a Guest Card Associated With a Reservation To change the guest card associated with a reser...
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How to Add Likes to a Guest Card Mon, 13 Nov, 2023 at 6:22 AM
Applies to: Stayntouch PMS How to Add Likes to a Guest Card To add likes to a guest card, first navigate to a reservation's stay...
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How to Add a Charge Tue, 20 Sep, 2022 at 10:57 AM
Applies to: Stayntouch PMS How to Add a Charge To add a charge in Stayntouch PMS, retrieve a reservation record and select the BILL ...
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How to Split Charges Mon, 30 Oct, 2023 at 11:41 AM
Applies to: Stayntouch PMS How to Split Charges To split charges that exist on a guest invoice by 50%, you'll first need to pull...
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Check Out A Guest Mon, 30 Oct, 2023 at 11:52 AM
Applies to: Stayntouch PMS Check Out A Guest To check out a guest, navigate to the Departures screen and pull up a due out reservati...
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How to Manage Early Departures Mon, 30 Oct, 2023 at 12:27 PM
Applies to: Stayntouch PMS How to Manage Early Departures To process an early departure in Stayntouch PMS, search for the relevant r...
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Check Out Discrepant Rooms Mon, 30 Oct, 2023 at 12:42 PM
Applies to: Stayntouch PMS Check Out Discrepant Rooms To check out discrepant rooms, first search for any discrepant rooms by naviga...
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Check Out With Open Balance Mon, 13 Nov, 2023 at 7:09 AM
Applies to: Stayntouch PMS Check Out With Open Balance Guests can be checked out with an open balance/without settlement as long as ...
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How to Refund a Guest Wed, 23 Oct, 2024 at 1:35 PM
Applies to: Stayntouch PMS How to Refund a Guest TABLE OF CONTENTS Credit Card Cash, Check, Etc. CREDIT CARD To refund a gu...
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How to Refund Payments in A/R Fri, 3 Nov, 2023 at 7:35 AM
Applies to: Stayntouch PMS How to Refund Payments in A/R To refund a payment in A/R, you need to unallocate the payment from invoice...