Applies to:          Stayntouch PMS          

Owner Relations

Owner Relations is a tailored accounting and owner portal platform for resorts and condominium hotels. The real-time reservations module allows unit owners to create, modify, and cancel reservations directly from the Owner Relations portal, with Stayntouch as the system of record.

• Pull hotel settings
• Pull live availability
• Pull and push new guest cards, push updates
• Push new reservations, amendments, and cancellations
• Push room assignments

The integration can be used globally.

WEBHOOK USAGE

The integration is expected to move to a webhooks/callback approach by end of July 2026 (support to guest and service status).

API USAGE

• GET /hotels
• GET /hotels/{id}/rates
• GET /hotels/{id}/charge_codes
• GET /charge_codes/{id}/basic_taxes
• GET /hotels/{id}/addons
• GET /hotels/{id}/rooms
• GET /hotels/{id}/room_types
• GET /hotels/{id}/availability
• GET /hotels/{id}/availability/room_rates
• GET /room_types/{id}/available_rooms
• GET /rooms/{id}/service_status
• GET /reservations/{id}
• GET /reservations/{id}/revenue
• POST /reservations
• PUT /reservations/{id}
• PUT /reservations/{id}/assign_room
• POST /reservations/{id}/cancel
• GET /guests
• GET /guests/{id}
• POST /guests
• PUT /guests/{id}

GENERATING OAUTH KEYS

• Stayntouch Implementations will generate API OAuth keys to Owner Relations.
  • client_id
  • client_secret
  • hotel_id
  • API endpoints