M3 Back Office Export Setup

Modified on: Mon, 16 Sep, 2019 at 3:09 PM

Applies to:          Rover PMS             Rover Overlay

M3 Back Office Export Setup


M3 Back Office Export mapping does not take place in Rover. The only item set in Rover configuration is selecting the data categories you wish to be included in the export files from Settings > Integrations > Back Office > M3 Back Office Export > Data Type



Rover will then generate an export with a line item for each of the transactions that relate to the selected data sets. All the mapping configuration for the individual line items needs to be done on the M3 side.


Please note, the following items are needed to set up the interface:

  • Property ID: Provided by M3; this is their system code needed for the interface
  • Email Address: Company or property-specific email address to be sent to M3; this can include other email addresses by including a semicolon (;) between each email address
    • An XML file will be generated based on the selection of report data below as part of the End of Day process and will be sent to the email address(es) listed


Any change of configuration in Rover that relates to the data sets included in the export needs to be reflected in M3. Examples of these report data include the following:

  • Ledger Balance Information
    • Guest Opening Balance
    • Guest Closing Balance
    • Deposit Opening Balance
    • Deposit Closing Balance
    • A/R Opening Balance
    • A/R Closing Balance
  • No Tax Items 
    • Financial Journal Charge Codes No Tax: Net postings for each charge code
    • Financial Journal Rates No Tax: Net postings for charge codes that are of type ROOM
    • Financial Journal Room Types No Tax: Net postings for charge codes that are of type ROOM
    • Financial Journal Market Segments Tax: Net postings for charge codes that are of type ROOM
  • Standard Items
    • Financial Journal Charge Codes: Net postings for each charge code
    • Financial Journal Rates: Net postings for charge codes that are of type ROOM
    • Financial Journal Room Types: Net postings for charge codes that are of type ROOM
    • Financial Journal Market Segments: Net postings for charge codes that are of type ROOM
  • Reservation Count Rates
  • Reservation Count Room Types
  • Rooms Comp: Based on rate amount of 0.00; this is NOT based on rate code
  • Reservation Count Market Segments
  • Rooms Occupied
  • Rooms Arrival
  • Rooms Departure
  • Rooms OOO
  • Rooms OOS
  • Rooms Occupancy

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