Applies to:          Stayntouch PMS          

POS Event Incorrectly Configured Following a Back Office Export (M3)

If Stayntouch PMS has incorrectly configured a POS event as a revenue charge code instead of a payment charge code, and prior to correcting this, a Back Office Export (M3) has occurred, the solution to fix the Back Office Export is to resubmit that date’s Back Office Export—so long as the charge code has been reflected as a payment instead of revenue.