How To Enable Pay By Link To Collect Payment After Check-Out

This article explains how to activate and use Pay by Link to collect outstanding payments from checked-out guests using secure payment link.

For supported payment gateway integrations like Shift4 and Stayntouch Pay, the Stayntouch Team will enable Pay by Link from Stayntouch Admin settings.

Ensure that the checked-out guest has an open balance on their folio and is listed under the dashboard CHECKED OUT (WITH BALANCE) tile.

Click CONFIRMATION from the checked-out guest's stay card.

Copy the PAY LINK field to send the link via a separate email, or resend the confirmation letter by updating the custom text and using the SEND TO option to collect remaining open balance.

See the screenshot below for how to add custom text to an existing confirmation letter.