Applies to:
Stayntouch PMS
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/6004795197/original/blob1441750610922.png?1441750611)
Calculation of Arrivals for HESTA Export vs. Guests In House By Nationality Report
Below is an explanation of how arrivals are calculated for the HESTA Export and the Guests In House By Nationality Report.
HESTA Export:
Total Arrivals = Number of Adults + Children + Infants Arriving That Month
Guests in House By Nationality Report:
Total Arrivals = Number of Adults + Children Arriving That Month (No Infants)
This is based on the country field, which is part of the address and not the actual nationality of the guest.