Applies to: StayNTouch Cloud PMS StayNTouch PMS Overlay
How to Clear Negative Manual Credit Invoices
To clear negative manual credit invoices, follow the steps below:
- Identify the invoice number for the manual balance invoice.
- Add a new manual balance invoice, use the same invoice number and today’s aging date, and make the amount the opposite of the negative invoice amount.
- Example: If the invoice you are trying to clear is -10.00, then when you create the new invoice, the amount will be 10.00.
- The result is an invoice with 0.00 balance, which can be marked as "paid" the next time you settle other invoices.