Applies to:          Stayntouch PMS          

MARA Solutions AI Reputation Management

MARA Solutions AI Reputation Management pulls checked-out and in-stay reservation data from Stayntouch to match guest reviews, and pushes AI-generated review summaries back to the guest card in the PMS.

• Pull checked-out reservations daily for review matching
• Pull checked-in reservations up to max 3 times per day for in-stay review matching
• Pull reservation external references per reservation
• Push notes to the guest card

This integration can be used globally.

To activate this integration for your property, please contact Customer Support.

WEBHOOK USAGE

• There are no webhooks in use.

API USAGE

• GET /reservations once per day date_filter=departure
• GET /reservations/checked_in
• GET /reservations/{id}/external_references
• PUT /guests/{id}

GENERATING OAUTH KEYS

• Stayntouch Implementation will generate API OAuth keys to MARA Solutions.
  • client_id
  • client_secret
  • hotel_id
  • API endpoints