Activate New User Login

Modified on: Wed, 18 Sep, 2019 at 11:42 AM

Applies to:          Rover PMS             Rover Overlay

After a new user has been created by a Hotel Admin, he/she will receive an email from titled "From StayNTouch: Welcome to Rover. Please activate your user account" with a link and username (the user's email address). To activate the Rover account, the new user will need to: 

  • Click on the link in the email
  • Enter their email address as their Username
  • Create a password
  • Confirm the password by reentering it

Once a new user has created their password and logged into Rover, their account will change from inactive to active status.  This login will be good for a set number (usually 90) of days.

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