Stayntouch PMS Registration Card: Setup
ENABLE REGISTRATION CARD PRINTING
In situations where a guest requests a printed copy of their registration card, the user can print the registration card and collect the guest's signature. Follow the instructions below to enable registration card printing.
Before You Get Started
If you've already completed this step, click here to learn how to locate the REGISTRATION CARD button.
Step 1.
Navigate to Settings > Hotel & Staff.
Step 2.
Navigate to Hotel & Staff > Stationery.
Step 3.
Under the Registration Card section, turn ON SHOW REG. CARD PRINT BUTTON. The toggle will move to the right and display in green when it is ON. Be sure to click SAVE CHANGES to save your settings.
HOW TO ADD HOTEL DETAILS TO THE REGISTRATION CARD
The instructions below explain how to manage your hotel's settings from the Hotel Details page, so the hotel's information (i.e., name, address, and logo) display correctly when the registration card is printed.
Before You Get Started
If you know these details are already saved for your hotel, you just need to turn ON the SHOW REG. CARD PRINT BUTTON (see instructions in the previous section above).
Step 1.
Navigate to Settings > Hotel & Staff.
Step 2.
Navigate to Hotel & Staff > Hotel Details.
Step 3.
Manage all the hotel’s information on the Hotel Details page, including the hotel name and location, the hotel's phone number, and the hotel logo.
A. Hotel Name and Location
Indicate the hotel's NAME, STREET, CITY, and COUNTRY.
B. Hotel Details
Add the HOTEL CODE, PHONE, STATE, and ZIP CODE.
C. Hotel Logo
Select an image for the HOTEL LOGO IMAGE FOR ROVER.
Step 4.
Don't forget to click SAVE CHANGES at the bottom of the screen when you are done.
How Hotels Details Appear on the Registration Card
SHOW CONTACT INFORMATION ON REGISTRATION CARD
To show contact information on the registration card, navigate to Settings > Hotel & Staff > Stationery > Registration Card and toggle ON SHOW CONTACT INFORMATION. This is a standardized template, and by default, it will show Address, City, State/Postal Code, Country, Phone, Mobile, Email, ID Type, ID Number, Date of Birth, Nationality, and Job Title.
HOW TO ADD CUSTOM TEXT TO THE REGISTRATION CARD TERMS & CONDITIONS
The registration card contains information about the guest and the guest's reservation. Additionally, the registration card also contains information provided by the hotel to the guest, some of which is purely informational, like Terms & Conditions. The guest needs to acknowledge that all the details in the registration card are correct and that they understand the Terms & Conditions put forward by the hotel.
In Stayntouch PMS, the format, layout, and type of information printed are hard coded and cannot be changed by users. There are, however, a couple options to enable or disable certain information, based on whether that information is applicable to the hotel or whether the hotel would like it to be included on the registration card.
The Terms & Conditions, however, can vary from hotel to hotel based on their operational policies and legal requirements of the state, country, etc. Therefore, Stayntouch PMS does not hard code the Terms & Conditions section in the registration card. Hotel users with appropriate permissions assigned in Settings > Hotel & Staff > Permissions can customize the Terms & Conditions themselves without having to contact Stayntouch.
To customize the Terms & Conditions on the registration card, navigate to Settings > Hotel & Staff > Stationery > Terms & Conditions.
Note that you can create different types of Terms & Conditions, and if the Terms & Conditions for the registration card have not been created for your hotel, you can create a new type of Terms & Conditions for the registration card by selecting the + ADD NEW button. The newly created Terms & Conditions can then be applied to different sections as illustrated in ASSIGN TO SECTION.
Upon clicking + ADD NEW, you can populate custom text in the field and then link the new Terms & Conditions to any of the different sections listed under ASSIGN TO SECTION. Please note, you can go back and edit Terms & Conditions as well as the sections they're assigned to later if desired.
Remember to select SAVE and then SAVE CHANGES after entering any new information; otherwise, your changes will be lost.
