Butler

Modified on: Thu, 27 Oct, 2022 at 10:45 AM

Applies to:          Stayntouch PMS          

Butler


Butler is a B2B vendor that allows for virtual room service at hotels. Hotels without in-house restaurants can partner with nearby full-service hotels to provide their guests with room service–without guests realizing their food is made offsite.


To set up this integration, the following tasks need to be completed:

  • Hotel needs to send authorization to their Stayntouch Client Success Manager (CSM) allowing Butler to access their data.
  • Once received, the CSM will forward data to the Implementations Team for setup.
    • Implementations will generate an API OAuth token.
    • Once the keys are created, Stayntouch will send them to Butler.
    • Stayntouch will need to set up generic webhooks.


Stayntouch will set up the following generic webhooks in Settings > Chain > Webhooks to the endpoint provided by the Butler team.

  • New Reservation
  • Checked Out
  • Room Move
  • Reverse Check-Out
  • Check-In Available
  • Check-In Success

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