Applies to: Stayntouch PMS
Butler
Butler is a B2B vendor that allows for virtual room service at hotels. Hotels without in-house restaurants can partner with nearby full-service hotels to provide their guests with room service–without guests realizing their food is made offsite.
To set up this integration, the following tasks need to be completed:
- Hotel needs to send authorization to their Stayntouch Client Success Manager (CSM) allowing Butler to access their data.
- Once received, the CSM will forward data to the Implementations Team for setup.
- Implementations will generate an API OAuth token.
- Once the keys are created, Stayntouch will send them to Butler.
- Stayntouch will need to set up generic webhooks.
Stayntouch will set up the following generic webhooks in Settings > Chain > Webhooks to the endpoint provided by the Butler team.
- New Reservation
- Checked Out
- Room Move
- Reverse Check-Out
- Check-In Available
- Check-In Success