Stayntouch IBE: Release Notes (v3.2.0)

Modified on: Mon, 29 Sep, 2025 at 2:21 PM

Stayntouch IBE

Release Notes (v3.2.0)
 

Effective: 26 September 2025


What's New

 

Enhanced Google Tag Manager Tracking 


Full GTM event coverage now tracks the complete guest journey: search, view_item_list, view_item, add_to_cart, cart_item_modified, remove_from_cart, begin_checkout, and add_payment_info.


Most events are GA4 compliant with a few custom events to capture complete interactions. This provides powerful data to optimize your booking funnel and improve conversion rates.


Add-On Image Support


Add-ons now display beautiful images to encourage more bookings! This will be rolled out to all hotels using Stayntouch IBE by October 13, 2025, with professional IBE default images as fallbacks.


Inclusions Preview:



Shopping Card View:



Default Image: Applicable to all hotels



Maximize Your New Features: Update Your Images In Stayntouch PMS


To get the most out of these visual improvements, we recommend updating your images in the PMS:


Add-On Images

  • Location: Settings > Rates > Add-Ons in the PMS
  • Requirements: 300 × 300 pixels
  • Important: Upload genuine, high-quality images of your add-on services for best results
  • Fallback: If no image is uploaded, a professional IBE default image will display automatically
  • Display Time: Images appear in Stayntouch IBE within 15 minutes of upload (after October 13, 2025)


Room Type Images

  • Location: Settings > Rooms > Room Types in the PMS
  • Support: Up to 5 images per room type
  • Requirements: 1920 × 1280 pixels
  • Display Time: Images appear in Stayntouch IBE within 15 minutes of upload


Hot Tip: High-quality room images significantly improve booking conversion rates. Take advantage of the multiple image support to showcase different angles and amenities of each room type.

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