Kovello

Kovello, developed by Core Capital, is AI-powered SMS communication with hotel guests and team members to improve service delivery, power upselling, and reduce staff workload.

The integration pulls reservation and guest data.

Currently, the integration supports fetching data only. Phase 2 will include upselling, pre-check-in, and check-in.

This integration can be used globally.

WEBHOOK USAGE

Create Reservation: https://api.swyftx.cloud/webhooks/stayntouch/reservation-created.php
Edit Reservation: https://api.swyftx.cloud/webhooks/stayntouch/reservation-updated.php
Cancel Reservation: https://api.swyftx.cloud/webhooks/stayntouch/reservation-cancelled.php
No Show Reservation: https://api.swyftx.cloud/webhooks/stayntouch/no-show.php
Room Move: https://api.swyftx.cloud/webhooks/stayntouch/room-move.php
Check-In Completed: https://api.swyftx.cloud/webhooks/stayntouch/checkin.php
Reverse Check-In: https://api.swyftx.cloud/webhooks/stayntouch/reverse-checkin.php
Checked-Out: https://api.swyftx.cloud/webhooks/stayntouch/checkout.php
Reverse Check-Out: https://api.swyftx.cloud/webhooks/stayntouch/reverse-checkout.php

API USAGE

GET/Hotels/{id}/room_types
GET/addons
POST/addons
GET/Hotels/{id}/charge_codes
GET/rooms
GET/reservations/ with date filter=arrival and departure; status=CHECKEDIN, once per day.
GET/reservations/{id}
PUT/reservations/{id}
GET/Hotels/{id}/availability
GET/reservations/

GENERATING OAUTH KEYS

Stayntouch Implementations will generate API OAuth keys to Kovello.
- client_id
- client_secret
- hotel_id
- API Endpoints