Corepark

Corepark simplifies and streamlines valet operations across hotels, restaurants, healthcare facilities, and parking garages. The platform is designed to enhance efficiency, track performance, and elevate the guest experience, all while seamlessly integrating with major credit card processors.

Key Features and Benefits:

Real-Time Vehicle Tracking: Corepark offers robust ticketing management that tracks vehicles from the moment they are received, through various shifts, and all the way to their return. This ensures full visibility and transparency throughout the valet process.
Contactless Payment Solutions: Corepark supports fully contactless and touchless payment methods, providing guests with a convenient, secure, and seamless experience when paying directly for valet services.
Guest App for E-Tickets and Payments: The Corepark app allows guests to receive their e-ticket and complete payment directly from their mobile device, improving both convenience and satisfaction.
Comprehensive Reporting Tools: Corepark's reporting module offers a wide range of detailed reports—from daily activity logs to customized shift reports. Gain insights with digital time-stamping, theft alerts, and performance tracking to optimize your operations and improve decision-making.

Integration Features:

Reservation Status Sync: Corepark integrates directly to Stayntouch to pull in both "due-in" and "in-house" reservations, ensuring that valet operations are always aligned with the guest’s stay.
Post to Room: When a vehicle is received, Corepark checks in the car and automatically posts the valet charge to the corresponding reservation. This streamlines the billing process and improves accuracy.
Automatic Night Audit Posting: For recurring charges, Corepark’s night audit functionality ensures that daily valet charges are posted to reservation’s bill in line with the guest's reservation dates, eliminating manual updates.
Detailed Reporting: Access detailed and customizable reports that help you track daily activity, operational performance, and more. Corepark provides the insights you need to optimize your valet operations.

This integration can be used globally.

WEBHOOK USAGE

New Reservation
Edit Reservation
Cancel Reservation
Check-Out
Room Move
Reverse Check-Out
Reinstate Reservation
Reverse Check-In
Check-In Success

API USAGE

GET/hotels/{id}/charge_codes
GET/reservations – With query parameters hotel_id, last_name, room_number, exclude_canceled, date_filter, date, date_operator,
GET/reservations/{id} – Following a webhook
POST/reservations/{id}/transactions – Event based

Stayntouch Implementations/CSM will generate API OAuth keys to Corepark.

client_id
client_secret
hotel_id