Portal (Goki)

Portal is an access platform developed by GokiTech. Portal is an all-in-one platform that automates access and streamlines operations for hotels and residential developments. It enhances guest experience while unlocking new revenue opportunities through seamless smart space management. To activate this integration for your property, please contact Customer Support.

Main Features:

Portal is a smart access platform that transforms legacy locks into SmartLocks at zero cost (there is a conversion software in place).
Provides operators full control and visibility across all spaces.
Scalable SaaS solution.

Features Supported By Integration:

Pull reservation and guest data/updates.
After check-in:
- Download the app—an email with instructions is sent.
- Activate the key by logging into the app with the PMS confirmation number.
- Enter the room by tapping the Unlock key in the app.
The PIN number is not displayed in the PMS UI currently—might be supported in the future.

This integration can be used globally.

WEBHOOK USAGE

Please use this webhook endpoint for all hotels in production: https://webhook.tryportal.com/v1/webhooks/stayntouch?t=D6AAD4FC9422A3FEC643F21F623EE586E54BEB4B3972B55FFF1B7BD8F
New Reservation
Edit Reservation
Cancel Reservation
Reinstate Reservations
Check-In Success
Reverse Check-In
Room Move
Room Assignment
Checked Out
Reverse Check-Out
Edit Guest

API USAGE

GET/hotels -
GET/hotels/{id}
GET/rooms
GET/reservations – Fetch on the books reservations during onboarding
GET/reservations/{id}
GET/guests/{id}

GENERATING OAUTH KEYS

Stayntouch Implementations/CSM will generate API OAuth keys to Portal.
- client_id
- client_secret
- hotel_id