StayNTouch's Helpdesk portal is a centralized location for you to open, track, and respond to support requests or “tickets”. Create a Helpdesk account so you can:
- Easily submit support requests to StayNTouch.
- Communicate with StayNTouch's Support Team.
- Check the status of a support ticket.
- Review or re-open closed tickets.
How to Sign Up with Helpdesk
- Navigate to https://stayntouch.freshdesk.com/support/home.
- Select the Sign Up button in the upper right corner of the page.
- (Note: If you attempt to create a new ticket without logging in first, Helpdesk will prompt you to login/sign up.)
- Begin by entering your name and email address.
- Next, enter the captcha code exactly as it appears.
- Click Register.
- Now, login to your email account.
- Locate the email from Helpdesk.
- Click on the URL provided in the body of the email.
- A new window will open, prompting you to create a password for your account.
- Your Helpdesk account has been activated once you assign a password to your account.
- Save your username and password somewhere secure, and you're done!
Step 1. Select Sign Up
NOTE: If you attempt to create a new ticket without logging in first, Helpdesk will prompt you to login/sign up.
Step 2. Fill Out the Sign Up Form/Click Register
Step 3. Login to Your Email/Locate Helpdesk Email
Step 4. Click the Link
Step 5. Create a Password/Select Activate
Step 6. Success! Your Account Has Been Created!