How to Create a Stayntouch Guest Kiosk User

Stayntouch Guest Kiosk is an in-hotel, self-service station that allows guests to independently check in, check out, create and pick up keys, and create walk-in reservations. In this article, we'll cover how create a user for Stayntouch Guest Kiosk. To do so, navigate to Settings > Hotel & Staff > User Setup > + ADD NEW.

You will then be required to enter a FIRST NAME, LAST NAME, EMAIL, RE-TYPE EMAIL, PASSWORD, RE-TYPE PASSWORD, and JOB TITLE. These can be whatever you like; however, we recommend entering a name that will indicate this user is for Stayntouch Guest Kiosk.

Scrolling down, you'll be required to attach User roles to the user. In this case, we're going to assign two roles: (1) Zest Station and (2) Hotel Admin. Here, we're assigning the Hotel Admin user role, so if you need to, you can go in and make configuration updates to your kiosk. You don't have to assign this role to all Stayntouch Guest Kiosk users, and in fact, we only recommend assigning Hotel Admin to users that should have access to configuration settings.

Finally, you can select a DEFAULT DASHBOARD to complete the setup. Be sure to select SAVE CHANGES to add the new user.

You'll then need to activate the user by searching for the user and turning ON the green ACTIVE toggle for the user.

The above article explains how to add a Stayntouch Guest Kiosk user. For more information, see this video or contact Customer Support.