Auto Charge Deposits
Stayntouch Cloud PMS provides the option to configure deposit policies for reservations, with the option to collect it automatically at End of Day (EOD). This is subject to certain conditions.
HOW IT WORKS
For every night audit, if the AUTO CHARGE DEPOSIT setting is turned ON for the hotel, the EOD routine will collect the configured deposit amount for reservations with a deposit rule due on that day.
In order for AUTO CHARGE DEPOSIT to work, the reservation should have a valid credit card attached with it. The action will be recorded in the activity log. Failed attempts will be tried again with the next day's EOD routine (if they are not collected manually before then).
Deposits can be configured in Settings > Rates > Rules & Restrictions > Rules and can be charged manually and automatically. In order to process the requests automatically, the AUTO CHARGE DEPOSIT setting should be turned ON in Settings > Hotel & Staff > Settings & Parameters > Auto Charge.
There is an option to access AUTO CHARGE DEPOSIT reservation information from Financials > Auto Charge.
This page can be used as a report to view historical AUTO CHARGE DEPOSIT reservations and can be used as a processor for current records. Failed transactions can be re-attempted from this screen after changing the credit card on file.