Applies to: Stayntouch PMS
STAAH Overview
STAAH is a channel manager that boasts high quality technology solutions for hospitality distribution, direct bookings, and digital marketing services. Their services cater to large hotel chains as well as boutique properties, independent hotels, and guest houses.
Communication | 1.5-way |
Feature/Function | |
Upload Reservation (PMS to CRS) | NO |
Upload Group Block (PMS to CRS) | NO |
Download Reservation (CRS to PMS) | YES |
Upload ARI as Single Message (Active/Inactive Option)* | YES |
External Mappings | |
CC/Payment Type | YES |
Market Segment | NO |
Source Code | NO |
Add-On Codes (Packages) | YES** |
Booking Origins | NO |
Reservation Type | NO |
Room Type | YES |
Rate | YES*** |
Can Sync Individual Message Types vs. Bulk | YES |
Message Type Sync: Rate | YES |
Message Type Sync: Inventory | YES |
Message Type Sync: Restriction | YES |
Message Type Sync: Reservation | NO |
Message Type Sync: Group | NO |
Defaults | |
Default Rate Code | NO |
Default Payment Method | NO |
Default Booking Origin | NO |
Default Room Type | NO |
Rate Type Amount to Use on Reservation Import (Before/After Tax) | NO |
Restrictions | |
Closed | NO |
Cosed to Arrival | YES |
Closed to Departure | YES |
Min LOS | YES |
Max LOS | YES |
Min Stay Through | NO |
Min Advance Booking | NO |
Max Advance Booking | NO |
Hierarchy Restrictions | NO |
House Restrictions | NO |
Room Type Restrictions | NO |
Rate Restrictions | NO |
Rate Type Restrictions | NO |
Sell Limits | NO |
Existing Reservation Data Push from CRS to PMS | NO |
Sync Company Profiles (allows defaulting of billing instructions for Expedia virtual cards etc.) | NO |
Custom Daily Group Rates | NO |
*Applies to STAAH only.
**STAAH doesn't have add-ons, instead they send the add-on as it was received from the CRS, so the PMS, hotel, and CRS must come to an agreement on the add-ons and map those on PMS side.
***PMS rate to STAAH room/rate combination—currently each room type has to have a unique rate set up in Stayntouch PMS in order to support this setup.