STAAH Overview

Modified on: Wed, 24 Feb, 2021 at 5:01 PM

Applies to:          StayNTouch Cloud PMS             StayNTouch PMS Overlay

STAAH Overview


STAAH is a channel manager that boasts high quality technology solutions for hospitality distribution, direct bookings, and digital marketing services. Their services cater to large hotel chains as well as boutique properties, independent hotels, and guest houses.


Communication1.5-way
  
Feature/Function 
Download Reservation (CRS to PMS) (Active/Inactive Option)YES
Upload Reservation (PMS to CRS)NO
Upload Inventory (Active/Inactive Option)NO 
Upload Rate (Active/Inactive Option)NO
Upload Restriction (Active/Inactive Option)NO 
Upload Group Block (PMS to CRS)NO
Download Reservation (CRS to PMS)NO 
Upload ARI as Single Message (Active/Inactive Option)*YES
  
External Mappings 
CC/Payment TypeYES
Market SegmentNO
Source CodeNO 
Add-On Codes (Packages)YES**
Booking OriginsNO
Reservation TypeNO 
Room TypeYES
RateYES***
  
Can Sync Individual Message Types vs. BulkYES
Message Type Sync: RateYES
Message Type Sync: InventoryYES
Message Type Sync: RestrictionYES
Message Type Sync: ReservationNO
Message Type Sync: GroupNO 
  
Defaults 
Default Rate CodeNO
Default Payment MethodNO 
Default Booking OriginNO
Default Room TypeNO 
Rate Type Amount to Use on Reservation Import (Before/After Tax)NO 
  
Restrictions 
Closed 
Cosed to ArrivalYES
Closed to DepartureYES
Min LOSYES
Max LOSYES
Min Stay ThroughNO
Min Advance BookingNO 
Max Advance BookingNO 
  
Hierarchy RestrictionsNO
House RestrictionsNO
Room Type RestrictionsNO 
Rate RestrictionsNO 
Rate Type RestrictionsNO 
  
Sell LimitsNO
Existing Reservation Data Push from CRS to PMSNO
Sync Company Profiles (allows defaulting of billing instructions for Expedia virtual cards etc.)NO


*Applies to STAAH only.

**STAAH doesn't have add-ons, instead they send the add-on as it was received from the CRS, so the PMS, hotel, and CRS must come to an agreement on the add-ons and map those on PMS side.

***PMS rate to STAAH room/rate combination—currently each room type has to have a unique rate set up in StayNTouch Cloud PMS in order to support this setup.

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