Applies to:          Stayntouch PMS          

Olive Booking Engine

Olive Booking Engine is a custom AI model built on the each hotel’s data, designed to understand the guests and adapt to the hotel’s operations to deliver results that matter.

This integration can be used globally.

Main Features:

• Personalized Marketing: Nurture the guest booking flow from research to pre-stay
• Guest & Data: Power sophisticated analyses of guest behaviors
• Tailor-Made: Customized AI model built on the data and operations of the hotel.

Features Supported:

• Book transient reservations
• Add-ons
• Cancel the reservation
• Promotions
• Group bookings
• Upselling

Olive Booking Engine is integrated using our connect APIs.

WEBHOOK USAGE

• There are no webhooks in use.

API USAGE

• GET/hotelS
• GET/hotels/{id}/room_types
• GET/hotels/{id}/rooms
• GET/hotels/{id}/rates_types
• GET/hotels/{id}/rates
• GET/hotels/{id}/addons
• GET/hotels/{id}/availability, with query parameter is_channel_manager=TRUE
• GET/hotels/{id}/availability/room_rates
• GET/groups
• GET/reservations – With parameters updated/created, confirmation number, and email
• GET/reservations/{id}
• POST /reservations
• POST /reservations/{id}/cancel

GENERATING OAUTH KEYS

• Stayntouch Implementations/CSM will generate API OAuth keys to Olive:
  • client_id
  • client_secret
  • hotel_id
  • API Endpoints