Applies to:          Stayntouch PMS          

Olive Booking Engine

Olive Booking Engine is a custom AI model built on the each hotel’s data, designed to understand the guests and adapt to the hotel’s operations to deliver results that matter.

Main Features:

• Personalized Marketing: Nurture the guest booking flow from research to pre-stay.
• Guest & Data: Power sophisticated analyses of guest behaviors.
• Tailor-Made: Customized AI model built on the data and operations of the hotel.

Features Supported By This integration:

• Book transient reservations
• Support add-ons
• Cancel the reservation

The integration does not support the vendor’s end booking promotions, group bookings, retrieval and editing of the reservation, and upselling. The second phase of the integration will support them.

WEBHOOK USAGE

• Currently not in use.
• It is expected in the future (create/edit reservation) to reduce the API requests.

API USAGE

• GET/hotels
• GET/hotels/{id}/room_types
• GET/hotels/{id}/rooms
• GET/hotels/{id}/rates_types
• GET/hotels/{id}/rates
• GET/hotels/{id}/addons
• GET/hotels/{id}/availability, with query parameter is_channel_manager=TRUE
• GET/hotels/{id}/availability/room_rates
• GET/groups
• GET/reservations – With parameters updated/created, confirmation number, email
• GET/reservations/{id}
• POST /reservations
• POST /reservations/{id}/cancel

API OAUTH KEYS

Stayntouch Implementations/CSM will generate API OAuth keys to Olive:

• client_id
• client_secret
• hotel_id