Virdee

Modified on: Fri, 5 May, 2023 at 10:53 AM

Applies to:          Stayntouch PMS          

Virdee


Virdee has built a virtual reception product that offers a range of functionalities from pre-arrival communications and check-in to amenities access and check-out—everything is just a tap away. With mobile app, mobile web, and kiosk options, guests can choose how they interact with the property. No app download is required.

 

KEY PRODUCTS

  • Guest Journey
  • Guest Check-In and Check-Out
  • Upsells and Amenities
  • Mobile or Physical Room Keys Supported

 

API USAGE

  • GET/hotels – Setup stage only
  • GET/rooms – Setup stage only 
  • GET/addons
  • GET/reservations – Search by confirmation number
  • GET /reservations/{id}/external_references – Gets saved in Virdee’s database for future use when guests are checking in using their original confirmation number from external websites
  • When no rooms is assigned before check-in then: GET/room_types/{id}/available_rooms
  • PUT /reservations/{id}/assign_room
  • POST/reservations/{id}/check_in 
  • POST /reservations/{reservationId}/record_cc_payment – Upon check-out when a balance due to settle is present
  • PUT /guests/{id} – As required
  • PUT /reservations/{id} – As required

 

WEBHOOK USAGE

  • New Reservation
  • Edit Reservation
  • Cancel Reservation
  • No-Show Reservation
  • Reinstate Reservation
  • Check-In
  • Reverse Check-In
  • Check-Out
  • Reverse Check-Out
  • Room Move

 

GENERATING OAUTH KEYS

  • For this integration to be set up, the hotel needs to send authorization to their Stayntouch CSM or Implementations allowing Virdee to access their data.
  • Stayntouch will generate OAuth keys, and once created, Stayntouch will communicate these to the Virdee team.
  • client_id
  • client_secret
  • hotel_id

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