Applies to: Stayntouch PMS
Virdee
Virdee has built a virtual reception product that offers a range of functionalities from pre-arrival communications and check-in to amenities access and check-out—everything is just a tap away. With mobile app, mobile web, and kiosk options, guests can choose how they interact with the property. No app download is required.
KEY PRODUCTS
- Guest Journey
- Guest Check-In and Check-Out
- Upsells and Amenities
- Mobile or Physical Room Keys Supported
API USAGE
- GET/hotels – Setup stage only
- GET/rooms – Setup stage only
- GET/addons
- GET/reservations – Search by confirmation number
- GET /reservations/{id}/external_references – Gets saved in Virdee’s database for future use when guests are checking in using their original confirmation number from external websites
- When no rooms is assigned before check-in then: GET/room_types/{id}/available_rooms
- PUT /reservations/{id}/assign_room
- POST/reservations/{id}/check_in
- POST /reservations/{reservationId}/record_cc_payment – Upon check-out when a balance due to settle is present
- PUT /guests/{id} – As required
- PUT /reservations/{id} – As required
WEBHOOK USAGE
- New Reservation
- Edit Reservation
- Cancel Reservation
- No-Show Reservation
- Reinstate Reservation
- Check-In
- Reverse Check-In
- Check-Out
- Reverse Check-Out
- Room Move
GENERATING OAUTH KEYS
- For this integration to be set up, the hotel needs to send authorization to their Stayntouch CSM or Implementations allowing Virdee to access their data.
- Stayntouch will generate OAuth keys, and once created, Stayntouch will communicate these to the Virdee team.
- client_id
- client_secret
- hotel_id