Stayntouch PMS Stayntouch IBE Supported Features
Below is an overview of the supported features from Stayntouch IBE to PMS and PMS to Stayntouch IBE.
Items to Note:
- Stayntouch IBE only supports Stayntouch Pay and Shift4 as payment gateways.
- Stayntouch IBE is a URL that needs to be embedded in the customer's website.
IBE to PMS | |
Guest Information (Name, Address, Phone Number, Email, and Credit Card Details) | YES |
Reservation Information (Rate, Room Type, Dates, Number of Adults/Children) | YES |
Group Information* (Guests can use group code to make reservations within the IBE for a future group) | YES *Where applicable. |
Multiple Room Reservations | YES |
Add-On Support (For rate inclusive add-ons only) | YES |
| Confirmation, Modification, and Cancellation Emails Sent Via IBE | YES |
PMS to IBE | |
Room/Hotel Features (Description, Size, etc.) | YES |
Deposit Information | YES |
Room Images | YES |
| Room and Rate Availability | YES |
Room Restrictions | YES |
Rate Restrictions | YES |
Group Information (Dates, Rates, Room Types, Group Code) | YES |
Promo Rates | YES |
| Add-On support (For Rate Inclusive Add-Ons Only) | YES |
Member Rates | This is not supported. |
| Contract Rates (Via Company/Travel Agent Cards With Access Codes) | This is not supported. |
Add-On Support (Sell Separate Add-Ons) | This is not supported. |
| Hierarchy Restrictions | YES |
| House Restrictions | YES |
| Room Type Restrictions | YES |
| Rate Restrictions | YES |
| Rate Type Restrictions | YES |
ADDITIONAL FEATURES & ENHANCEMENTS
1. Calendar Widget: Properties can now host a calendar widget on their website and select the preferred language from those enabled in the IBE. Please contact Customer Support for more information about this feature.
2. Translation Feature: Add-ons, room types, rate plans and email templates can be set up to display in multiple languages. Please contact Customer Support for more information about this feature.
3. Destination Fee Display:
- A specific fee/tax can now be displayed as a separate line item in the price breakdown of the reservation summary. The fee is calculated per night and per room.
- Please contact Customer Support for more information about this feature.
4. Google Tag Manager: If a property provides their Google Tag Manager (GTM) information, this can be added to the IBE. Stayntouch can include the script for GTM head and body.
5. Link IBE Logo to Hotel Website: Hotels can link the logo that displays on the IBE (top left) to the hotel's main website. Please contact Customer Support and provide the URL to which you want the logo to redirect.
