devicethread

devicethread provides smart hospitality infrastructure management and enhances the hospitality experience through its core components: SmartAccess and SmartEntertainment.

This integration can be used globally.

SmartAccess: Keyless, Contactless Access to Rooms & Amenities

Core Features:

Comprehensive Access: Provides seamless access to guest rooms, public areas, staff-only zones, lockers, and parking—all in one system.
Remote Management: Effortlessly manage access remotely without the need for on-site intervention.
No App Required: Guests and staff can use the system without downloading an app, offering a frictionless experience.
24/7 Real-Time Monitoring: Continuous monitoring with smart alerts and notifications for essential events, such as battery replacements, lock malfunctions, door activity (open/close), and code usage.

SmartEntertainment: Consumer-Grade TV Entertainment, Seamlessly Integrated for Enhanced Guest Engagement

Core Features:

Content Management: Easily manage and update entertainment content for guests.
Hardware Agnostic: Compatible with various devices and systems, ensuring flexibility in deployment.
SmartRemote: Replace traditional remotes with an app-free SmartRemote to access content, enhancing convenience and usability.

Features Supported By Integration:

Provide the guest with a Keyless, contactless access to the room and public areas.
Provides the guest a PIN code through email or text base message.
The PIN code is displayed in the UI of the PMS.
Manages reservations updates of name, stay dates, room
Engagement with the guest through the smart TV

Currently the solution does not support posting charges/transactions to the guest’s room in the PMS. This features will be supported in a second phase as well as heating managements.

WEBHOOK USAGE

New/Edit/Cancel/Reinstate Reservations
No-Show
Check-In Success/Check-In Failed/Reverse Check-In
Room Move/Room Assignment
Checked Out/Reverse Check-Out
Check-In Available/Checkout Available
Pre-Check-In Available/Pre-Check-In Success/Pre-Check-In Failure
Direct Bill Settlement

API USAGE

GET/hotels – During onboarding
GET/hotels/{id} – During onboarding
GET/rooms – During onboarding
GET/reservations – Fetch on the books reservations during onboarding
GET/reservations – With date_filter=departure, once every 6 hours
POST/reservations/{id}/external_reference

GENERATING OAUTH KEYS

Stayntouch Implementations/CSM will generate API OAuth keys to devicethread:
- client_id
- client_secret
- hotel_id