Basware eInvoicing Integration With Stayntouch

The Basware integration enables Stayntouch customers to automate the creation, validation, and transmission of electronic invoices through the Basware network. This ensures faster invoice delivery, improved compliance, and reduced manual effort in Accounts Payable workflows.

OVERVIEW OF THE INTEGRATION

The Stayntouch–Basware integration connects hotel billing and invoice data directly to the Basware eInvoicing network. Once configured, invoices generated in Stayntouch are automatically transmitted to Basware for further distribution.

This integration supports:

Automated e-invoice delivery to customers via Basware Network
Standardized invoice formatting aligned with Basware requirements
Reduced manual processing and fewer invoice errors
Secure transmission of financial documents

Basware acts as the central eInvoicing hub, ensuring invoices are delivered in the PEPPOL network.

HOW THE INTEGRATION WORKS

1. Invoice Creation in Stayntouch

When a invoice is finalized in Stayntouch, it is sent automatically to Basware

2. Data Mapping & Validation

Invoice data is mapped to Basware’s required structure.
Basware validates the invoice format (e.g., mandatory fields, tax logic).

3. Transmission to Basware

Valid invoices are sent electronically to Basware via secure integration channels.

4. Basware Network Processing

Basware routes the invoice to the recipient

KEY BENEFITS

End-to-end automation of invoice delivery
Compliance with global eInvoicing standards
Faster payment cycles through digital invoice exchange
Reduced operational overhead for hotel finance teams
Improved accuracy through standardized data validation

SETUP INSTRUCTIONS (HIGH-LEVEL)

To enable the Basware integration in Stayntouch, configuration typically involves both Stayntouch settings and Basware onboarding.

1. Basware Account Setup

Ensure your organization is registered with Basware as a supplier or buyer (depending on use case)
Activate your Basware account using the onboarding link provided by your customer or Basware representative
Confirm access to the Basware portal for invoice tracking and management

2. Stayntouch Configuration

Enable the Basware eInvoicing integration via Settings > Integrations > Back Office
Enter required Basware credentials or identifiers provided during onboarding

3. Testing the Integration

Before going live:

Send test invoices to Basware test system confirm successful transmission
Verify invoice appearance in Basware portal
Validate error handling (e.g., rejected invoices due to missing data)

4. Go Live & Monitoring

Once testing is successful:

Move the integration pointing to the Basware production system
Monitor invoice status updates via Basware portal or integration logs
Address any rejected invoices through correction and resubmission

TECHNICAL NOTES

Basware supports secure data exchange using standardized eInvoicing formats and integration methods
Integration typically follows a structured validation process before invoices are accepted into the network
Basware provides both test and production environments to ensure safe implementation and validation prior to go-live