Applies to: Stayntouch PMS
Guestmeter
Guestmeter has created a simple guest review system that uses checked-out guest data to send a survey to the guests either via SMS message or email. Positive feedback encourages the guests to write reviews on other websites; whereas, negative reviews go back to the hotel team to work with the guest.
Stayntouch will generate OAuth keys, and once the OAuth keys are created, Stayntouch will send them to Guestmeter. There are no webhooks that require set up.
The system will use a GET /reservations?hotel_id=XXX&status=CHECKEDOUT&departure_date=YYYY-MM_DD call, where the date is the previous day's date.