How to Run a Resync

Modified on: Wed, 30 Jan, 2019 at 1:17 PM

Applies to:          Rover PMS             Rover Overlay

How to Run a Resync

With the Sync button, a user can perform a full refresh and force synchronization between Rover and the CRS, ensuring all inventory, rate, and restriction information is delivered to the CRS from Rover. Learn how to run a full refresh by following the instructions below or contact a member of our support team for assistance. 

Please note, you may run a full refresh as long as:

  • The CRS is activated. 
  • Rates have been configured in the Channel Manager (recommended).


Step 1. Locate Interface Settings in Rover

  • From the Sidebar Menu icon, click Settings

Step 2. Open Central Reservation System

  • From the menu, select Interfaces and then Central Reservation System.

Step 3. Select TravelClick

  • Then, choose the Central Reservation System you need to refresh. 

Step 4. Toggle On Activation

1. Make sure the Activate/Inactivate button is ON.

                    - Only when the toggle is set to ON, will the Sync button appear.

                    - The setting is ON when it is right-facing and displays in green. 

2. Check the box beside the items you'd like to refresh (rates, inventory, reservations, etc.).

3. Enter a date range to instruct Rover when to run the refresh/resync. 

- You'll need to enter a start date and end date for the range.

4. Simply click the Sync button to prompt Rover to begin synchronization.

Step 5. Success!

  • When a full refresh has successfully initiated, a notification will appear in Rover (see below).

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