Applies to: Stayntouch PMS
Connecting to the SFTP Server for SFTP/Stayntouch Interface
When attempting to connect to the SFTP server for an SFTP/Stayntouch interface, please note, in the server address field, you should type, not copy/paste, the SFTP address, as copy/paste will often also insert items like "https://", so it is best to just type an SFTP address like "ftp.xyzhotels.com" in the field.
As an example, if you type the above address and copy/paste it into Notepad, you will get "ftp://ftp.xyzhotels.com/", which is not set to go to SFTP.