Connecting to the SFTP Server for SFTP/StayNTouch Interface

Modified on: Tue, 16 Feb, 2021 at 8:15 AM

Applies to:          StayNTouch Cloud PMS             StayNTouch PMS Overlay

Connecting to the SFTP Server for SFTP/StayNTouch Interface


When attempting to connect to the SFTP server for an SFTP/StayNTouch interface, please note, in the server address field, you should type, not copy/paste, the SFTP address, as copy/paste will often also insert items like "https://", so it is best to just type an SFTP address like "ftp.xyzhotels.com" in the field.  

  

As an example, if you type the above address and copy/paste it into Notepad, you will get "ftp://ftp.xyzhotels.com/", which is not set to go to SFTP.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.