How to Move an In-House Guest to a Different Room Type

Modified on: Mon, 13 Sep, 2021 at 4:15 AM

Applies to:       StayNTouch Cloud PMS    StayNTouch PMS Overlay

How to Move an In-House Guest to a Different Room Type


Step 1: Click on the Room Number field that also shows the room type.


Step 2: In the next screen, change the room type, which will then list all rooms available for the new room type.


Step 3: Select the room to which you want to move the guest.


Step 4: It will prompt you with the new updated rate. Confirm this, and the guest will be moved to the new room type.




Please note, to move an in-house guest, navigate to Settings > Hotel & Staff > Permissions, select the user role you wish to update, and assign the following related permissions by moving the permissions from Not Assigned Permissions to Assigned Permissions:

  • Move Room
  • Do Not Move Reservation
  • Move Room Without Charge



Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.