How to Move an In-House Guest to a Different Room Type

Step 1: Click on the Room Number field that also shows the room type.

Step 2: In the next screen, change the room type, which will then list all rooms available for the new room type.

Step 3: Select the room to which you want to move the guest.

Step 4: It will prompt you with the new updated rate. Confirm this, and the guest will be moved to the new room type.

Please note, to move an in-house guest, navigate to Settings > Hotel & Staff > Permissions, select the user role you wish to update, and assign the following related permissions by moving the permissions from Not Assigned Permissions to Assigned Permissions:

Move Room
Do Not Move Reservation
Move Room Without Charge