Guest App by Drop.in

The Drop.in team specializes in creating Guest Journey Apps for the next generation. Hotels can make the app one of a kind with a fully customizable CMS to create a unique guest experience. The app is a Progressive Web App, which means that guests don't have to download it.

API USAGE

GET/reservations – Upon set up only, using operator GTE and 25 records per page
GET/reservations/{ID} – Following webhook notification
POST/reservations/{id}/transactions
PUT/reservations/{id} – To update add-ons when an activity/service is purchased
POST/reservations/{id}/check_in

WEBHOOK USAGE

Dedicated Webhook endpoint is unique to the property usually https://HOTEL.di-staff.com/webhooks/snt

Create Guest
Edit Guest
New Reservation
Edit Reservation
Cancel Reservation
Reinstate Reservation
Reverse Check-In
Reverse Check-Out
Noshow Reservation
Assign Room
Room Move
Check-In Available
Checked-In
Check-Out Available
Checked-Out
Check-In Failed
Room Status

GENERATING OAUTH KEYS

Stayntouch Implementations or CSM will generate API OAuth keys using the below process.
Guest App by Drop.in requires the following Stayntouch Connect API credentials:
- client_id
- client_secret
- hotel_id