Applies to:          Stayntouch PMS          

Guest App by Drop.in

The Drop.in team specializes in creating Guest Journey Apps for the next generation. Hotels can make the app one of a kind with a fully customizable CMS to create a unique guest experience. The app is a Progressive Web App, which means that guests don't have to download it.

To activate this integration for your property, please contact Customer Support.

API USAGE

• GET/reservations – Upon set up only, using operator GTE and 25 records per page
• GET/reservations/{ID} – Following webhook notification
• POST/reservations/{id}/transactions
• PUT/reservations/{id} – To update add-ons when an activity/service is purchased
• POST/reservations/{id}/check_in

WEBHOOK USAGE

• Dedicated webhook endpoint is unique to the property, usually https://HOTEL.di-staff.com/webhooks/snt
  • Create Guest
  • Edit Guest
  • New Reservation
  • Edit Reservation
  • Cancel Reservation
  • Reinstate Reservation
  • Reverse Check-In
  • Reverse Check-Out
  • Noshow Reservation
  • Assign Room
  • Room Move
  • Check-In Available
  • Checked-In
  • Check-Out Available
  • Checked-Out
  • Check-In Failed
  • Room Status

GENERATING OAUTH KEYS

• Stayntouch Implementations or CSM will generate API OAuth keys using the below process.
• Guest App by Drop.in requires the following Stayntouch Connect API credentials:
  • client_id
  • client_secret
  • hotel_id