Stayntouch Guest Kiosk Hardware Recommendations

Modified on: Fri, 16 May, 2025 at 9:08 AM

Applies to:          Stayntouch PMS          

Stayntouch Guest Kiosk Hardware Recommendations


TABLE OF CONTENTS

IPAD HARDWARE RECOMMENDATION


For Stayntouch Guest Kiosk, we recommend the iPad Pro 12.9-inch, 128GB. Smaller iPads (i.e., 10.9-inch) also works well; however, the larger iPads provide more surface area to type, which suits some guests better.

POWER CABLES


Be mindful of the cables at the spot where you would like the kiosk to be; power and network cables should be sufficient. Keep in mind that if you want a payment terminal and a key encoder next to it, they both need power and network.

AIRPRINT ENABLED


If you want to print anything, the printer should be AirPrint enabled (most of our customers do not have printers though; all printers today have eco mode and take up to 30 seconds to "wake up").

ADDITIONAL HARDWARE


Please note, the iPads always come with white cables that are quite noticeable. If you buy black cables and "elbow" connectors they almost "fade away".


If you set up up payment or key printing devices, make sure that all devices can easily be reached/serviced for troubleshooting in the future. Even powering on and off is sometimes difficult to do if this is not considered and the equipment is built in.


Here is some information about supported payment gateways and EMV device models:


We support Saflok, SALTO, and Ving key encoders. You can find more information about our direct key integrations here.

KIOSK STANDS


Clients have worked with imageHOLDERS for custom-build stands; here is a sample deployment. 

Heckler Design stands are also another alternate option .

However, for a simpler solution, with ability to lock the stands, the following is a good option to consider:

  • iPad Pro 12.9-inch or iPad 10.9-inch – Space Kiosk from Maclocks


One of the most popularly used iPad enclosures/stands is via our partners at imageHOLDERS, they have produced iPad enclosures for several hotels on Stayntouch PMS. The first image below is an imageHOLDERS stand. Because their enclosures are custom, they can come with holders for the credit card device and key encoders, they are typically priced around USD 3,000.


Please see below a few options of kiosk deployments you might consider as examples for your design:




DOWNLOAD THE STAYNTOUCH APPLICATION


The following links explains how to download the Stayntouch App for iPads, so the iPad communicates with the EMV reader and key encoder: https://stayntouch.freshdesk.com/support/solutions/articles/24000047750-download-the-stayntouch-app-on-an-ipad

STAYNTOUCH GUEST KIOSK SETUP


For information about setting up Stayntouch Guest Kiosk for your property, please review the following articles:

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