Merging Profile / Stay Card
1 Comment
Sarike den den Breeker
said
4 months ago
Requested by Zoku Hotels as well
No easy way to merge profiles if there is a confirmed booking in the system - If there is a confirmed booking, it is not possible to merge profiles. It would be nice to be able to merge it in the guest profile (when you are in a reservation)
Ideally, the system recognizes similarities between profiles, indicates a percentage match, and allows you to merge the correct or relevant data.
1 person likes this idea
Is there a report that could show duplicate profiles/stay cards that we could print so we can start merging all duplicate stay cards? Also, when we try to merge some stay cards, SNT does not permit it due to active reservations. Thank you.