Applies to:
Stayntouch PMS

[NEW!] Merge Guest Cards With Active Reservations
You can now merge guest profiles, even if the secondary (non-primary) guest card has active or future reservations. This update simplifies guest management and ensures reservation accuracy when duplicate profiles exist. When a merge occurs:
- All active and future reservations at the property level linked to the secondary guest card are updated to use the primary guest card—even if the guest card you are merging has reservations in another property within the same chain.
- All active and future reservations across the chain are also updated with the primary guest card.
- If the primary and secondary guest cards are part of the same reservation, a validation check prevents the merge to avoid data conflict.
- The Activity Log on the primary profile will be updated with card merges.