A Custom Rate is a rate that can be configured for a group booking and exists exclusively for that particular group block. Setting up Custom Rates from the Room Block Details tab is a fast alternative to configuring Group Rates in Settings. However, the Custom Rate’s pricing is static over a given time period and cannot change on a day-to-day basis (like a Group Rate can).
Consider using a Custom Rate if:
- You need to quickly configure a rate for a group block.
- You do NOT need the rate’s daily price to change. For example, if a group booking is set to stay for an entire week, and one of the room types assigned to the block is a Superior King, you could NOT set up the rate to be $200 on Monday, $150 on Tuesday, $100 on Wednesday, etc. The price for that room type would be the same regardless of what day of the week it was.
- If you need to configure a charge code with the rate, then you MUST set up a group rate in Rover Settings. Click here to learn more.
Note: Don’t let the terminology confuse you. Both Custom Rates and the Group Rates are used with group bookings.
HOW TO SETUP A CUSTOM RATE
Step 1. Navigate to Group Booking
In Rover, select Settings > Group > Manage Groups.
Step 2. Group Booking Overview
To begin configuring your Custom Group Rate, you’ll want to have the basics of your group block setup.
Need directions for setting up a group block? Click here.
With the group block selected, make sure you are on the Summary tab.
Step 3. Choose Custom Rate
Under the Rate section, choose Custom Rate.
The Custom Rate you create will only apply to this specific group booking.
Step 4. Room & Rates Setup
Next, proceed to the Room Block Details tab.
Choose Add Rooms & Rates.
Step 5. Add Rooms & Rates
Select a Room Type with the dropdown menu.
The BAR price will appear for reference.
Assign a price based on the occupancy (Single, Double, and +1 Adult).
You must enter a price for an additional adult. Enter $0.00 if you do not want to charge for additional adults.
Select the green “+” button to add a new room types and configure pricing.
You may assign as many room types as you’d like to the group block.
When you’re ready choose Update.
Step 6. Assign Rooms to the Block
Select the Room Block Details tab.
As you add rooms to the Rooming List (enter a value in the total field), those rooms will be available for the group block’s guests.
Step 7. Rooming List
Select the Rooming List tab.
You’ll always be able to see how many rooms you have available for a particular room type, with the Room Type dropdown menu located on the Room List tab.