duplicate profile report
I'm pleased to share that our product team released a new Duplicate Profile Report in release 5.97. You can read more about it here. It is currently in pilot and you'll need to reach out to our support team to request that it is enabled for you. We hope this meets your needs and appreciate your continued feedback!
Hello!
In lieu of a specific report for Duplicate Guest Cards, we would suggest creating a custom export for Guests (Guest Data) - include the profile fields that you will use to identify duplicates. Then, sort the CSV fields alphabetically to identify guests that are indeed duplicates that can be merged.
If you need assistance with setting up a custom export, this is a great Knowledge Base article that explains the process!
Best,
Julia
Yes, the ability to print a report that shows duplicate profiles for merging purposes would be fantastic
2 people like this idea
Dear SNT team,
it would be great to have a duplicate profile report, ideally with the option to merge directly from the report.
Ideally with checkboxes which fields need to be identical, e.g. last name, first name, email address, city, phone number as an option.
I don't know if someone else here remembers this function in Opera PMS, but similar to that would be great.
Best regards,
Verena