duplicate profile report

Dear SNT team,

it would be great to have a duplicate profile report, ideally with the option to merge directly from the report.

Ideally with checkboxes which fields need to be identical, e.g. last name, first name, email address, city, phone number as an option.

I don't know if someone else here remembers this function in Opera PMS, but similar to that would be great.

Best regards,

Verena


Forum User

Yes, the ability to print a report that shows duplicate profiles for merging purposes would be fantastic

SNT Team

Hello!


In lieu of a specific report for Duplicate Guest Cards, we would suggest creating a custom export for Guests (Guest Data) - include the profile fields that you will use to identify duplicates. Then, sort the CSV fields alphabetically to identify guests that are indeed duplicates that can be merged.


If you need assistance with setting up a custom export, this is a great Knowledge Base article that explains the process!


Best,


Julia

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