How to Schedule Multiple Reports in Rover : Helpdesk StayNTouch

Applies to:

Rover PMS

Rover Overlay

How to Schedule Multiple Reports in Rover

This guide demonstrates how to configure multiple schedules for a single report in Rover. Only a designated Rover-user can configure the report's schedule and manage which users receive a copy of the report.

Based on your property’s version of Rover, the following reports are available for configuration:

Rover Overlay: Arrival, Departure, In-House Guests
Rover Standalone PMS: Arrival, Comparison, Departure, Guest Balance Report, In-House Guests

Step 1. Locate Reports in Rover
From the Sidebar Menu, click Reports.

Step 2. Click Scheduled Reports

From the Stats & Reports page, select Scheduled Reports.

Step 3. Click Schedule a Report Button

Select the blue Schedule a Report button

Step 4. Choose Your Report

Select the report you'd like to manage.
Arrival
Departure
Guest Balance Report (PMS Standalone Only)
In-House Guests

Step 5. Define Schedule Parameters
From the menu to the right of the page, choose your schedule’s parameters;
Then, click Next.

Step 6. Define Schedule Details

Set specific timing details for the report’s delivery.
Click Next.
Example of an Hourly Report:

Step 7. Distribution List
From the Distribution List column, you may begin adding email addresses.
Anyone added to this list will receive the scheduled report during delivery.

Simply begin typing in the search bar to retrieve a Rover-user’s email address.

Step 8. Email List Ready
When a name displays below the search field, you’ve successfully added their email to the distribution list.
Each individual will receive an email copy of the report upon delivery.

Step 9. Create Schedule
When you’re ready, select the Create Schedule button.

Step 10. Locate Your Scheduled Report(s)
Each time you create a new schedule for a report, the report and its schedule will display on the Scheduled Report page.
It’s not uncommon for a hotel to have several reports scheduled, as this image below illustrates.

Permissions Note:

Only users in the Hotel Admin category are auto-assigned the "schedule reports" permission in Rover.
Any other department will need to have the action assigned to their group from the Permissions page in rover (Settings > Hotel & Staff > Permissions).