[NEW!] Inclusion Of External Reference Numbers In Onyx Commission Export

Modified on: Tue, 1 Jul, 2025 at 9:07 AM

Applies to:          Stayntouch PMS          


[NEW!] Inclusion Of External Reference Numbers In Onyx Commission Export

 

The Onyx Commission Export (delivered via SFTP) has been enhanced to include the external reference number (e.g., SynXis reference number).

 

Details of the Update:

  • The external reference number is now included in the Onyx payment report portion of the export. We used the location of Secondary Confirmation to add the external reference number.
  • This data is populated in the field Secondary Confirmation—in the Onyx file structure. 
  • The logic to determine which external reference number to include is as follows:
    • If multiple primary confirmation numbers exist, the first primary will be used.
    • If no primary exists, the first available confirmation number (of any type) will be used instead.

 

Previously, external reference numbers were only accessible via other reports (e.g., Departure, In-House, Reservations by User). This enhancement ensures they are now part of the standard Onyx export package, streamlining commission reconciliation.

 

For more details on the Onyx Commission Export format, see this article.

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