Easyguest

The team at Easyguest has created an API integration that allows for guest communication via text messaging and email. The integration is built on combination of webhooks and APIs to pull data for reservation information.

To activate this integration for your property, please contact Customer Support.

To set up this integration, the following tasks need to be completed:

Hotel needs to send authorization to Stayntouch Onboarding (onboarding@stayntouch.com) allowing Easyguest to access their data.
Once received, the CSM will forward data to the Implementations Team for setup.
- Implementations will generate an API OAuth token.
- Once the keys are created, Stayntouch will send them to Easyguest.
- Stayntouch will need to set up generic webhooks.

Stayntouch will set up the following generic webhooks in Settings > Chain > Webhooks to the endpoint provided by the Easyguest team.

Create Reservation
Edit Reservation
Cancel Reservation
Checked Out
Check-In Success