Applies to:          Stayntouch PMS          

LodgIQ – RMS

LodgIQ is an RMS system that will retrieves group and individual booking data to allow hotels to utilize the full RMS capability of pricing and restriction data. It serves as a system that empowers hospitality professionals to optimize pricing strategies, enhance revenue, and make informed decisions. The platform amalgamates data-driven insights and predictive analytics to streamline revenue management processes, thereby enabling you to deliver an exceptional guest experience. The system relies on all the data of bookings, and it returns suggested rates and restrictions to be sent over. They are able to write to all levels of restrictions:

• Room Rate
• Rate Code
• Room Type
• Rate Type
• House

This integration was expanded and re-certified in May 2026. The LodgIQ team is migrating current users to this new product.

To activate this integration for your property, please contact Customer Support.

WEBHOOK USAGE

• New endpoint: https://di4.lodgiq.com/webhooks/stayntouch/20250217 (LodgIQ is migrating customers to this new endpoint)
• Create Reservation
• Edit Reservation
• Cancel Reservation
• Reinstate Reservation
• No Show Reservation
• Create Group
• Edit Group
• Cancel Group
• Reservation Revenue Update
• Checked-Out
• Reverse Check-Out
• Edit Rate
• Create Rate
• Delete Rate
• Complete End of Day
• Update Inventory
• Hierarchical Restriction
• Non-Hierarchical Restriction
• Edit Rate Manager 
• The last three subscriptions create a loop in callbacks, the intention is to detect updates from the Hotel. This subscriptions will be reviewed in case of rate limits issues.

API USAGE

• GET/hotels
• GET/hotels/{id}/markets
• GET/hotels/{id}/rates
• GET/hotels/{id}/room_types
• GET/hotels/{id}/charge_codes
• GET/charge_codes{id}/basic_taxes
• GET/addons
• GET/addons/{id}
• GET/hotels/{id}/sources
• GET/hotels/{id}/origins
• GET/hotels/{id}/rate_types
• GET/hotels/{id}/segments
• GET/hotels/{id}/group_hold_status
• GET and PUT/rates/{id}/date_ranges/{date_range_id} – In case of lack of values, the date ranges are pushed by the vendor
• GET/reservations – As a backup of webhook events; run once per day for the incremental updates
• GET/groups – As a backup of webhook events; run once per day
• GET/posting_accounts
• PUT/rates/{id}/amounts
• PUT/restrictions/house

BASED ON WEBHOOK EVENTS

• GET/reservations/{id}
• GET/reservations/{id}/revenue
• GET/reservations/{id}/bills, GET/posting_accounts/{id}/bills
• GET/groups/{id}
• GET/groups/{id}/room_rates
• GET/inventories
• GET/restrictions
• GET/rates/{id}
• GET/rates/{id}/amounts

GENERATING OAUTH KEYS

• Stayntouch Implementations will generate API OAuth keys to LodgIQ.
  • client_id
  • client_secret
  • hotel_id
  • API endpoints