Applies to:          Stayntouch PMS          

Split Charge Transactions in the Guest Bill

If you've noticed in the Guest Bill that for some payment transactions when you edit the transaction with the pencil icon you are able to SPLIT CHARGE, and for other payment transactions you do not see the option SPLIT CHARGE, this is due to receipt settings configured by Stayntouch Admin.

If Stayntouch Admin (i.e., a Stayntouch employee) has not enabled the Payment Receipt toggle in your hotel's settings, all payment type transactions on the Guest Bill will have the option to SPLIT CHARGE. 

However, when the Payment Receipt toggle is enabled by Stayntouch Admin, and the Receipt Type is set as Standard Payment Receipt, only cash and check payment transactions will show the option to SPLIT CHARGE.

Moreover, if the Payment Receipt toggle is enabled, and the Receipt Type is set as Tax Receipts, the SPLIT PAYMENT option will not be available for any payment transactions.

If you need this setting updated for your hotel, please contact Customer Support.